Alex Garcia
Alex Garcia at Plaza Lincoln
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Alex Garcia

Sales & Leasing Professional

Plaza Lincoln

8925 US Hwy 441
Leesburg, FL 34788

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Alex Garcia

April 14, 2024

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Waiting on a phone call to tell me to come back to have a new mirror installed. More

by edandloismcclellan
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Recommend Dealer
Yes

April 02, 2024

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This was our first time visiting and we were very impressed. The customer focus was exceptional, the time they spent with us explaining the process was wonderful, and the shopping experience was fan More

by kdrabs
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Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano

March 28, 2024

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The vehicle we purchased came on the transport truck as we were talking to our salesman. We were just there to look at the new models but went home with a new vehicle. A negative in our opinion is all th More

by zengerja
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano , John Bach

March 26, 2024

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I purchased a new Lincoln Corsair hoping for the exceptional Lincoln level of service and instead I was met with excuses as to why they could not properly address my concerns with the car. More

by lofaroa
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Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Tony Pagano

Mar 27, 2024

Plaza Lincoln responded

There must be a miscommunication, as we have already ordered the parts needed to address the noise in your vehicle and also offered to pick the vehicle up and return it to you after the repair is complete. It is always frustrating to have an issue with a new vehicle but it does happen from time to time, please let us know how we could have done better. We appreciate your feedback.

Mar 27, 2024

lofaroa responded

Thank you for your reply. There is certainly no miscommunication. I asked 3 times for the brake pads AND rotors to be replaced on the vehicle. I received a phone call yesterday telling me that the brake pads were replaced but the rotors were not and they will not be replaced unless there are further issues with the car because Lincoln will not cover the cost of the work. As you mention yourself, it is very frustrating to have issues with a new vehicle, and while I understand it happens from time to time, going above and beyond to make it right is how you could have done better. Instead now, I have purchased a brand new vehicle from your dealership and, through no fault of my own, lost life on the rotors because your dealership refuses to replace them and will only repair them. The dealership should cover the cost of the new rotors, if Lincoln refuses to. Additionally, I would be remiss if I do not mention the fact that when I brought the car to your dealership to report the noise the morning after I purchased it, I was told to simply wait a few days for the noise to go away because the car had been sitting on the lot for some time.

March 02, 2024

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this dealership seems to care about there customers after i bought my Lincoln Jay was always there to answer any questions i had even a few days later he was there for us.treated us like we were special this More

by MOEDEE1950
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Recommend Dealer
Yes

January 26, 2024

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Great service, I’m glad my journey started there and ended there. I’m very happy! More

by SPECIALAGENTMS
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Recommend Dealer
Yes

January 14, 2024

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Alex and Gaige were a pleasure to work with. They made buying our new car easy and hassle free. Both young men were polite and respectful and never made you feel pressured. They made sure we had More

by Terry Smith
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gaige Tracy

December 24, 2023

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They were very caring and honest They were a joy to work with. They did not try to pressure me More

by tskrph
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Recommend Dealer
Yes

Other Employees Tagged: David Stone, Tony Pagano

December 15, 2023

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Alex did a good job handling the purchase transaction. He explained the choices we had and the advantages one had over the other. No pressure and the purchase went smoothly. More

by jkeller492
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Recommend Dealer
Yes

October 03, 2023

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People here at Lincoln Plaza always go above and beyond. It is always a pleasure doing business with them. More

by MALVA777M
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Recommend Dealer
Yes

Other Employees Tagged: David Stone

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