David Newton

Efficient and did a great job. Answered questions and resolved any issues. Very courteous , helpful. Answered questions and resolved any issues. Very courteous , helpful. More

by Janigrub Verified Customer Verified Customer

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Took a long-time, how you did the loan was all messed up and then some. Some of the car systems needed more expiations and how they work. and then some. Some of the car systems needed more expiations and how they work. More

by eddiedee45@aol.com Verified Customer Verified Customer

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To: General Manager of Plaza Lincoln of Leesburg From: Jeffrey Laskowski Date: 10/12/2026 Subject: Commendation for Steve Wiggins Just taking a few minutes to note the great customer service I received Jeffrey Laskowski Date: 10/12/2026 Subject: Commendation for Steve Wiggins Just taking a few minutes to note the great customer service I received at Plaza Lincoln of Leesburg Fl. I called in to schedule 30,000 mile service and made the appointment to bring in my 2017 MKX. I had requested a loaner car, as I am disabled and we only have the one vehicle. A few days before the appointment I called to verify the appointment time and details. You had my old address on file and we updated that. Then Steve told me that because of the age of the car, you could not provide a loaner, but you would still be able to pick it up and deliver it when the service was completed. I explained to Steve that because of my condition that I need a vehicle available. I also told him that this was not my first Lincoln and probably not my last. He explained why you could not provide a loaner. After some more discussion, I agreed to the pickup and return option. A short time later Steve called me back, and said he discussed my situation with his superior and told me that they would supply a loaner but would not have one available until the next week. I happily told him that it would be fine and we made the appointment. While the car was in the shop, it was discovered it needed additional work done. Steve called me for approval and sent me some pictures of the required work. I explained to Steve that I had “Car Shield” and that would be covered by them. Steve told me they didn’t accept Car Shield so I didn’t have the additional work performed there. Everything (the 30,000 mile service, tire rotation, one factory recall) proceeded and the car was returned the same day. I just want to say, I believe Steve went above and beyond my expectations. He made me feel that I was important to the company. He is truly an asset to your company and Ford Motor Company Inc. More

by JEFFLASKOWSKI1 Verified Customer Verified Customer

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The mobile repair unit came to my home at the scheduled time. The tech completed the warranty work a programed the computer. Great service and a nice tech. time. The tech completed the warranty work a programed the computer. Great service and a nice tech. More

by rdmills Verified Customer Verified Customer

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The dealership is great and tries to make sure the customer is happy. Everyone is nice there. customer is happy. Everyone is nice there. More

by cpstewart0829 Verified Customer Verified Customer

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I got a great deal on 4 new tires for my Ford Truck and service was fast and they washed my truck when they were done! service was fast and they washed my truck when they were done! More

by DAVEAINSWORTH0525 Verified Customer Verified Customer

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We appreciate the prompt and courteous service. We have never had to wait an unexpected amount of time. We have never had to wait an unexpected amount of time. More

by cmlukasik Verified Customer Verified Customer

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My check engine light came on not long after purchasing the vehicle. Steve got me in as soon as possible. A part had to be ordered, but as soon as it came in I was contacted and within a few hours the issu the vehicle. Steve got me in as soon as possible. A part had to be ordered, but as soon as it came in I was contacted and within a few hours the issue was resolved. Steve—and everyone in the service department(Bob & Kim) went above and beyond to make sure that I was comfortable and even transported me home while my car was being serviced. Thank you all for your help! More

by kristin.jenkins2742 Verified Customer Verified Customer

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They took care of the problem quickly and returned the car on the same day. car on the same day. More

by RYOUNG241 Verified Customer Verified Customer

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This is a wonderful dealership and I will return. Service Department is far above one of the best I’ve ever used. Service Department is far above one of the best I’ve ever used. More

by heytubes Verified Customer Verified Customer

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