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Alex Hafferkamp
Alex Hafferkamp at Gordie Boucher Ford Lincoln of Janesville

Alex Hafferkamp

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
22 Reviews
4.9

22 Reviews

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23 Reviews of Alex Hafferkamp

July 11, 2025

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Employee Rating

Got in right away in the morning, oil change, check up and inspection, and tire rotation took about an hour like they estimated, and no hassles More

by BSWANSON09
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

July 09, 2025

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Employee Rating

They were able to get me in right away without an appointment and fixed the problem. More

by SCHNELLPAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

July 03, 2025

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Employee Rating

They are always on time and reliable. The work is good and have great communication. More

by JJ98008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran, Brian Gerber

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Jul 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

July 02, 2025

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Alex made the process of getting an oil change super easy! 10 out of 10 would recommend! More

by ElizabethC
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Service Time
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Recommend Dealer
Yes
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Jul 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 27, 2025

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Employee Rating

Everyone was very helpful and kind. The only disappointment was Jeff not calling when the part there. More

by J.DIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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Jun 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

June 19, 2025

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Employee Rating

They have a friendly staff, nice facility and waiting area with good coffee and snacks. More

by JoeGar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Harris, Shawn Feldman, Don Chesebro

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Jun 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 18, 2025

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Employee Rating

very organized and pleasant staff. I pulled up with my car and the service advisor was right there, he was very helpful with all my questions. serviced my car and i was on my way. More

by MGRAP61101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 15, 2025

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Employee Rating

Excellent customer service and unbelievable generous prices. Always my number 1 spot for service. Very professional. More

by alexgvannc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Jake Timm, Edgar Delgado

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Jun 15, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

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Employee Rating

Alex listened carefully, developed a plan and communicated extremely well. Everything was fixed. Pleasant experience. More

by DRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

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Employee Rating

Service was done on time when scheduled. No worries. Service advisor was knowlegable and helpful. More

by rlueck4
Recommend Dealer
Yes

Other Employees Tagged: Alex Hafferkamp

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Jun 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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