Alex Jividen | Page 31

Car was in the shop for an oil change. Unfortunately, Honda charges to rotate the tires. I took the car directly to NTB to have the tires rotated. NTB completed a multi point inspection Unfortunately, Honda charges to rotate the tires. I took the car directly to NTB to have the tires rotated. NTB completed a multi point inspection and recommended an air filter change. I was very surprised to see how dirty the filter was and Honda never said a word to me and checked marked everything as good. Spoke with a manager at Honda. Had brake work done a couple of years ago and found out the rotors that were supposed to have been serviced by Honda were never even touched and just new brake pads added . Very disappointing. I take my car to Honda Classic with hopes that I am receiving the work that I pay for and I am very frustrated to find that things are not being done. The manager at Honda apologized and stated 2 technicians worked on my car that day. I guess I am supposed to accept the reason as 2 technicians worked on the car and may have been an oversight. Not good! More

by sharonbsnrn Verified Customer Verified Customer

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The service was very quick and excellent. Great place! Waiting area is well designed and good as well. Great place! Waiting area is well designed and good as well. More

by gencomerfaruk Verified Customer Verified Customer

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Great service team. Like the welcomed from their team. Nice show room also. Honesty is appreciated. Like the welcomed from their team. Nice show room also. Honesty is appreciated. More

by verawomen Verified Customer Verified Customer

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Good customer service Clean service center Good communication to waiting customers Workers are timely and send a video to show the check up on done on your vehicle communication to waiting customers Workers are timely and send a video to show the check up on done on your vehicle More

by WIPSETT Verified Customer Verified Customer

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Clean, organized, and everyone was helpful and not pushy. Would bring my car back here again. Would bring my car back here again. More

by Ella C Verified Customer Verified Customer

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The appt was available at my convenience, the staff is friendly and competent, service was completed in the estimated time, waiting room is comfortable, and they always wash my car :) friendly and competent, service was completed in the estimated time, waiting room is comfortable, and they always wash my car :) More

by Katesayers Verified Customer Verified Customer

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The people there are pleasant and professional. The service is timely and they put a lot of effort into explaining what services they are providing, The service is timely and they put a lot of effort into explaining what services they are providing, More

by MARGLOFAR Verified Customer Verified Customer

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Trevor the salesman made me feel like I was just a number. Very pushy towards the end. Made me feel stupid because I kept saying that I needed to think about the deal and get back to him. It seemed t number. Very pushy towards the end. Made me feel stupid because I kept saying that I needed to think about the deal and get back to him. It seemed that he only cared about his commission and not the customer. My daughter and I got up and walked right out. You got to treat someone like they matter, not just a number. Then you would have a repeat customer and they would recommend you to friends and family. I do have to say. Alex the sales manager did text me back and apologize which I really appreciated. More

by mr.kline Verified Customer Verified Customer

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I did my research I came into your dealership. I was immediately hooked up with a sales consultant with deep knowledge of product, financing and availability.. I had some pretty specific needs and I was immediately hooked up with a sales consultant with deep knowledge of product, financing and availability.. I had some pretty specific needs and he went to work to find the car that I wanted. I left a very happy customer. More

by JIMMY BUFFETT Verified Customer Verified Customer

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Great service, knowledgeable, patient, excellent customer understanding and needs, works hard to get good price for you. understanding and needs, works hard to get good price for you. More

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