Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 66

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
811 Reviews
4.4

811 Reviews

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811 Reviews of Alex Murphy

October 23, 2024

Dealership Rating
Employee Rating

Professional and accommodating; exercised continuous follow-up with me advising on the status of my vehicle More

by ladnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writer supervisor

Oct 30, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 23, 2024

Dealership Rating
Employee Rating

Everyone was very helpful. Brian was my point of contact and kept me informed of what needed to be done and the cost. After I picked my car up a check engine light came on and More

by cjolley1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Brian

Oct 30, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 22, 2024

Dealership Rating
Employee Rating

My car was not leaking coolant Before I dropped it off, but when I picked it up, I was told I had a coolant leak More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"NONE23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 19, 2024

Dealership Rating
Employee Rating

Even though the normal service center is under renovations, the temp setv up was welcoming and clean More

by mgccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 19, 2024

Dealership Rating
Employee Rating

Friendly and helpful staff. Kept me informed abut the service of my 2008 Dodge Ram 1500. More

by japhillips2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Dealership Rating
Employee Rating

The worst experience I have ever had. Barbara lies and never communicates. Parts miraculously appear as soon as you find your own. So they can charge more perhaps?Had my car for almost 2 More

by pamela.hamlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Barbara

Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Pamela. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 18, 2024

Dealership Rating
Employee Rating

I always receive great service at the Greenbrier jeep. Construction made things a little bit confusing this time around, but hopefully things get back to normal soon More

by wl_music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara service advisor

October 18, 2024

Dealership Rating
Employee Rating

They are always so fast while also being friendly. They never try to tell me things need to be done that don’t. And they keep my beautiful baby running smoothly. More

by ALIBCAT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alysha Goode & the older gentleman who greeted me

October 18, 2024

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Employee Rating

Friendly staff and only took about an hr for the oil change. No issues. Thank you More

by Matt
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

I have a lost package it was posed to come today on the 16 on Tuesday More

by Dajaney woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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