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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 72

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
819 Reviews
4.4

819 Reviews

Write a Review

819 Reviews of Alex Murphy

August 11, 2024

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Employee Rating

personnal was very courtious pleasant to deal with about my concerns and kept me well informed More

by hharryt
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Recommend Dealer
Yes
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Aug 21, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2024

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They were very professional, helpful, informative. Dropped truck off and they delivered on time. Thanks More

by martinburke
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Service Time
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Recommend Dealer
Yes
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Aug 09, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2024

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This dealership was rude to me on my last visit. Did not put my Jeep back together correctly. Went in for free oil change and they tried to sell me a 17 dollar engine air filter for 89 dollars. Que More

by WADEDEWITT
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Workmanship
Service Time
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Recommend Dealer
No
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Aug 09, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Wade. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 07, 2024

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Employee Rating

The dealership is being renovated. Service staff are going all out to give customers a positive experience. More

by FSAND03
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral, Worked with Paul and Barbara in service. They were great.

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Aug 07, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 06, 2024

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Always a good experience, very minor but last time i was there they didn’t have any envelopes for overnight drop. More

by Ihatepickingmyname
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isabel

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Aug 07, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2024

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From the time we came in and spoke with Emily at Jeep we were pleased with the service! Everyone was very attentive and helpful! More

by j1murns
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily

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Aug 07, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2024

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Employee Rating

They were completely courtesy and answered all questions that was asked of them even when ask if there's a tow package for the jeep renegade 2023 which was not available at this time. More

by anthonyburton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones, Nerely Blanco , Jordan Cabral, Andrey Gvozdevskiy

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Jul 03, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 03, 2024

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It’s so easy to make an appointment and the service team is always friendly. More

by awesome7
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Recommend Dealer
Yes
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Jul 03, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2024

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Employee Rating

Jeep service rep was unable to assist. Service manager Alex hasn't answered calls/text. More

by cmasvets
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Houchins

Print
Jul 02, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2024

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Employee Rating

Friendly Quick service Prompt Convenient location Annoyed I can’t move on to the next question because I have to write at least 15 words. More

by LMJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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