Alex Oztolaza | Page 2
Service Advisor
Kia of Orange Park
6373 Blanding Boulevard
Jacksonville, FL 32244
Recently moved down from Georgia, earlier this year. I am married, with two beautiful daughters. One is 2 years old and the other is a newborn. I couldn't be happier! I have been in Customer service for 11+ years and I Love it! I love the natural beauty of wood, so I am naturally drawn to woodworking.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
17 Reviews
Write a Review17 Reviews of Alex Oztolaza
May 12, 2020
Buying a car could be a painful and stressful experience. I must admit that the team at KIA of Orange Park makes it easy and enjoyable. Frank is very knowledgeable and professional. He answered all my questi I must admit that the team at KIA of Orange Park makes it easy and enjoyable. Frank is very knowledgeable and professional. He answered all my questions and provided a top quality customer service. More
Other Employees Tagged: Alexis Figueroa, Pete Holmquist , Frank Ritzert
March 26, 2020
I went into Kia of Orange park very optimistic. I was met by Mr Darryl Carter. From the start of our conversation Mr Carter was very friendly and knowledgeable about every question that was asked. I could no by Mr Darryl Carter. From the start of our conversation Mr Carter was very friendly and knowledgeable about every question that was asked. I could not have asked for a better experience and friendly atmosphere. Thanks to the whole Kia team I walked out the proud owner of a new car. Thank you to everyone and will be happy to send friends and family to this dealership. More
Other Employees Tagged: Pete Holmquist , Darryl Carter Sr., Do not remember his name but was excellent
October 14, 2019
Awsome experience I was so nervous...i had wanted to trade my 2014 kia in for the past 3 years...but circumstances did not allow it. I went into the dealership expectin I was so nervous...i had wanted to trade my 2014 kia in for the past 3 years...but circumstances did not allow it. I went into the dealership expecting disappointment, and drove out in a 2020 Kia Soul, exactly what I wanted! Darryl and the staff at Kia have been wonderful throughout my whole experience. Very supporting an encouraging, and an understanding of the emotions that are entailed, with buying a new vehicle with not so perfect credit. Thanks again Darryl, to you and the whole staff at Orange Park Kia More
Other Employees Tagged: Arthur Ayers, Danny Hines , Darryl Carter Sr.
August 14, 2018
They lied and don’t communicate with each other in the offic They told me I was approved I left with car had car for 6 weeks when it was time to get my tag they said the tax collector will mail it so then it wa They told me I was approved I left with car had car for 6 weeks when it was time to get my tag they said the tax collector will mail it so then it was time to pay my car note and I didn’t have no one to pay I wasn’t approved so I had to turn car back in I had already switch my insurance and paid 100 more bc Kia of op said I was approved now I’m stuck without a car so I called art and josh to get my refund from my down payment they said once I brought the car they will have my check I got there and they lied they told me I’ll have to wait until the next day they are very unprofessional and don’t communicate within the office More
Other Employees Tagged: Arthur Ayers , Rick Dotson, Joshua Morris, Scott Roberson
January 27, 2018
Great service Very helpful.worked with me was very understanding friendly clean atmosphere the whole process was quick i would buy another car from here happy with Very helpful.worked with me was very understanding friendly clean atmosphere the whole process was quick i would buy another car from here happy with my car More
January 10, 2018
Sales-man was beyond phenomenal! The salesman made the experience very smooth and customer friendly. I would purchase a car from this location and salesman any time in the future! I w The salesman made the experience very smooth and customer friendly. I would purchase a car from this location and salesman any time in the future! I would recommend this dealership to everyone! The Experience was astronomical! More
Other Employees Tagged: I can't remember the finance personnel, but it was excellent!
January 06, 2018
Awesome customer service This sale deserves 5 stars because the service was awesome and straightforward . Good sense of humor and lots of laughter . They we’re very helpful This sale deserves 5 stars because the service was awesome and straightforward . Good sense of humor and lots of laughter . They we’re very helpful More

