Alex Pena | Page 6

Not so good experience Frances (sales women) really made us feel at ease, welcomed and accomplished. She was very detailed, organized and professional. Sadly our experien Frances (sales women) really made us feel at ease, welcomed and accomplished. She was very detailed, organized and professional. Sadly our experience with this company took a turn for the worst and I’d never recommend this dealership to ANYONE. More

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World Class Service Great Team Service. Outstanding Service attentive to my vehicle needs. Richard Kroll really knows his business and a lot about vehicles. I apprecia Great Team Service. Outstanding Service attentive to my vehicle needs. Richard Kroll really knows his business and a lot about vehicles. I appreciate how he helped me pick this Ecosport. I think his teaching techniques with Buko will really help him learn the ropes. If you need a Vehicle Ask for Richard and it will save time. More

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The Right Stuff Many dealerships talk about getting you a car. It take the right salesman with the “Right Stuff” to do it. They must have... The Right attitude T Many dealerships talk about getting you a car. It take the right salesman with the “Right Stuff” to do it. They must have... The Right attitude The Right knowledge The Right communication skills The Right insight how to make you feel as a individual and not just a daily transaction Richard Kroll, has the “Right Stuff” More

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Not Needed Not required...Terry's customer service was very courteous and helpful throughout the process. He ensured that all my questions were answered. At t Not required...Terry's customer service was very courteous and helpful throughout the process. He ensured that all my questions were answered. At the end of the 4 hrs he sure had a very happy customer. More

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Ford Explorer ⭐️⭐️⭐️⭐️ I had the best experience at McCombs West. I was treated was a lot of respect from Terry/Richard. I cant believe I got one hell of a deal. Thanks Ford I had the best experience at McCombs West. I was treated was a lot of respect from Terry/Richard. I cant believe I got one hell of a deal. Thanks Ford!!! More

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Great experience I dreaded going into the dealership to look at a new truck but Terry made my experience quick and easy making sure I got to look at every truck in the I dreaded going into the dealership to look at a new truck but Terry made my experience quick and easy making sure I got to look at every truck in the different colors made sure I was happy with the color I wanted. He didnt rush me and made sure to answer any and all questions about the truck during my test drive. He made the process of transitioning my belongings from the rav 4 we had previously owned to the truck we bought. I really appreciated the fact that he was genuinely interested in helping me find the truck that was right for me. I also was appreciative of alex for taking his time in explaining the ford app that the dealership had for their new trucks and the fact that he took his time to explain step by step the process of downloading and making sure the app was up and running in my tuck ready to go before I left the dealership. It's because of these two men with their dedication and commitment on making sure that their customers are happy that I would definitely recommend my friends and family in purchasing a vehicle at this dealership!!! More

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