Dealership Experience
7 yrs, 3 mos
Industry Experience
24 yrs, 6 mos
Languages Spoken
Spanish
53 Reviews
Write a Review53 Reviews of Alex Pena
August 09, 2019
Not Needed Not required...Terry's customer service was very courteous and helpful throughout the process. He ensured that all my questions were answered. At t Not required...Terry's customer service was very courteous and helpful throughout the process. He ensured that all my questions were answered. At the end of the 4 hrs he sure had a very happy customer. More
Other Employees Tagged: Terry Ross, Majd Tabrizy
July 12, 2019
Ford Explorer ⭐️⭐️⭐️⭐️ I had the best experience at McCombs West. I was treated was a lot of respect from Terry/Richard. I cant believe I got one hell of a deal. Thanks Ford I had the best experience at McCombs West. I was treated was a lot of respect from Terry/Richard. I cant believe I got one hell of a deal. Thanks Ford!!! More
Other Employees Tagged: Kris "with a K" Laguana , Richard Kroll, Terry Ross, Josh from Finance
July 09, 2019
Great experience I dreaded going into the dealership to look at a new truck but Terry made my experience quick and easy making sure I got to look at every truck in the I dreaded going into the dealership to look at a new truck but Terry made my experience quick and easy making sure I got to look at every truck in the different colors made sure I was happy with the color I wanted. He didnt rush me and made sure to answer any and all questions about the truck during my test drive. He made the process of transitioning my belongings from the rav 4 we had previously owned to the truck we bought. I really appreciated the fact that he was genuinely interested in helping me find the truck that was right for me. I also was appreciative of alex for taking his time in explaining the ford app that the dealership had for their new trucks and the fact that he took his time to explain step by step the process of downloading and making sure the app was up and running in my tuck ready to go before I left the dealership. It's because of these two men with their dedication and commitment on making sure that their customers are happy that I would definitely recommend my friends and family in purchasing a vehicle at this dealership!!! More
Other Employees Tagged: Terry Ross

