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Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez | Page 17

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Alex Perez

May 30, 2025

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Employee Rating

I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show More

by superduck851
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker

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May 30, 2025

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 30, 2025

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Employee Rating

From the time I placed my call until my service was finished I was treated with dignity and respect. Alex was wonderful and explained the process to me step by step and answered all of my questions. He More

by PINKLADY061314
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Mosley

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May 30, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 27, 2025

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Employee Rating

Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More

by RICKCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker

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May 27, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 17, 2025

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Courteous and answered all my questions. Fast service and I appreciated the new video technology of seeing my car during the service. More

by terrimkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 16, 2025

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Employee Rating

More attentive and helpful than I am used to at a car dealership. A very pleasant surprise on my first service visit. More

by johnarcher6389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker

Report | Print
May 16, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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