Alex Perez | Page 19
Service Advisor
Subaru of Little Rock
12121 Colonel Glenn Road
Little Rock , AR 72210
193 Reviews
Write a Review193 Reviews of Alex Perez
June 08, 2025
I’d like to commend Alex Perez for his outstanding customer service during my recent car maintenance visit at Subaru Little Rock. He was professional, attentive, and made sure everything was clearly e customer service during my recent car maintenance visit at Subaru Little Rock. He was professional, attentive, and made sure everything was clearly explained. I truly appreciated how smoothly the entire process went—from check-in to completion. It’s reassuring to know my vehicle is in good hands. Thank you, Alex, for making the experience stress-free and efficient! More
June 02, 2025
I’ve always had a great experience using Subaru of Little Rock’s excellent service department! Rock’s excellent service department! More
Other Employees Tagged: Doc Weaver
June 01, 2025
I always have a good experience with the Subaru service. I normally wait for my vehicle and they have a snack bar, comfortable seating. They keep you informed of the progress. The staff are pleasant and kno I normally wait for my vehicle and they have a snack bar, comfortable seating. They keep you informed of the progress. The staff are pleasant and knowledgeable. More
May 31, 2025
Everyone at the dealership is very friendly and helpful. The process of getting my oil changed and tires rotated was quick. I love the new video feature for the inspection! The process of getting my oil changed and tires rotated was quick. I love the new video feature for the inspection! More
May 30, 2025
Service was exceptional. Loved leaving with a cleaner car!! Great to have the video, updates from Alex, and then the final explanation of what was found Loved leaving with a cleaner car!! Great to have the video, updates from Alex, and then the final explanation of what was found More
May 30, 2025
Alex did an excellent job explaining what needed to be done, the waiting area is very pleasant and clean. We were able to leave within 1 hour. Great customer service. Thank you Alex for a job well done! done, the waiting area is very pleasant and clean. We were able to leave within 1 hour. Great customer service. Thank you Alex for a job well done! More
May 30, 2025
I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show up after 5 to 10 minutes to begin what is described as an "express service" oil change (which also exceeded an hour), I can only warrant an average rating at best. More
Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker
May 30, 2025
From the time I placed my call until my service was finished I was treated with dignity and respect. Alex was wonderful and explained the process to me step by step and answered all of my questions. He finished I was treated with dignity and respect. Alex was wonderful and explained the process to me step by step and answered all of my questions. He never made me feel stupid. He was kind and understanding. I will request him again. A++++++ More
Other Employees Tagged: Jesse Mosley

