Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez | Page 23

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
227 Reviews
4.9

227 Reviews

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227 Reviews of Alex Perez

May 30, 2025

Dealership Rating
Employee Rating

Service was exceptional. Loved leaving with a cleaner car!! Great to have the video, updates from Alex, and then the final explanation of what was found More

by WILSONAW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 30, 2025

Dealership Rating
Employee Rating

Alex did an excellent job explaining what needed to be done, the waiting area is very pleasant and clean. We were able to leave within 1 hour. Great customer service. Thank you Alex for a job well done! More

by tlkclaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 30, 2025

Dealership Rating
Employee Rating

I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show More

by superduck851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Jessie Havniear, Jaime Bolanos , Clayvius Baker, Kari Bratton, Jon Catt, Kipperlie Davis, Duncan Howard, Burt Prickett

May 30, 2025

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 30, 2025

Dealership Rating
Employee Rating

From the time I placed my call until my service was finished I was treated with dignity and respect. Alex was wonderful and explained the process to me step by step and answered all of my questions. He More

by PINKLADY061314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Mosley

May 30, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 27, 2025

Dealership Rating
Employee Rating

Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More

by RICKCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Jessie Havniear, Jaime Bolanos , Clayvius Baker, Kari Bratton, Jon Catt, Kipperlie Davis, Duncan Howard, Burt Prickett

May 27, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 17, 2025

Dealership Rating
Employee Rating

Courteous and answered all my questions. Fast service and I appreciated the new video technology of seeing my car during the service. More

by terrimkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 16, 2025

Dealership Rating
Employee Rating

More attentive and helpful than I am used to at a car dealership. A very pleasant surprise on my first service visit. More

by johnarcher6389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Jessie Havniear, Jaime Bolanos , Clayvius Baker, Kari Bratton, Jon Catt, Kipperlie Davis, Duncan Howard, Burt Prickett

May 16, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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