Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

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591 Reviews of Alex Ramirez

May 27, 2026

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Employee Rating

I have been a client at Walter Mercedes for years! My service personnel is Alex Ramirez. He is the best! Very professional, knowledgeable and always helpful. I am very happy with my service there with More

by Deb020
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Alex provided you with the A+ service you so much deserve. Our guests' satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

May 20, 2026

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Walter’s Mercedes in Riverside is the most sought out dealership in the area. Service advisor Mr. Alex Ramirez is truly outstanding. He always goes and beyond to ensure complete client care and satisfa More

by Arun Gupta
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2026

Walter's Mercedes-Benz of Riverside responded

Arun, thank you for choosing our dealership and for your positive review! We strive for 100% customer satisfaction, and we are glad that Alex consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 01, 2026

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we were impressed on the professionalism and assistance provided by the servce advisor .. ALEX RAMIREZ. He was so welcoming and truly outstanding in giving advices and details for our concern on the GL More

by Dan
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Recommend Dealer
Yes
May 05, 2026

Walter's Mercedes-Benz of Riverside responded

Dan, thank you for your wonderful review! We are glad Alex provided you with top-notch service. It is our pleasure to serve you and your GLC300's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2026

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Servicing my vehicle At Walter’s Mercedes has been a good experience. I choose to come there each time instead of any other dealership. The Representatives do change frequently and not so many familiar faces More

by Robin16
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Ventura

Apr 27, 2026

Walter's Mercedes-Benz of Riverside responded

Robin, Thank you for your excellent review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that our team consistently provides you with a top-notch experience. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2026

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I can’t say enough good things about my advisor, Alex Ramirez. He has been providing excellent service for me for more years than I can remember. Thank you, Alex More

by e.johnson909
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Recommend Dealer
Yes
Mar 27, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad Alex consistently takes exceptional care of you. Your safety and satisfaction are our top priorities. If we may ever be of further assistance to you, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 04, 2026

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Alex is extremely helpful, thoughtful and reassuring when dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! More

by Esteen
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Recommend Dealer
Yes
Feb 05, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! He will be honored to hear of your kind words and to know you deeply valued his assistance. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 23, 2026

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I've been working with the service dept for several years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate th More

by BonnieV
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Recommend Dealer
Yes
Jan 26, 2026

Walter's Mercedes-Benz of Riverside responded

Bonnie, thank you for your excellent review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Alex consistently provides you with thorough and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 06, 2026

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Walters Mercedes Benz service dept in Riverside is outstanding. Service advisors Mr. Alex Ramirez always goes above and beyond to accommodate their clients. The service is always outstanding and the More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Walter's Mercedes-Benz of Riverside responded

Arun, thank you for your positive review! We strive for 100% customer satisfaction, and we are glad that Alex consistently provides you with the quality care that you so much deserve. We hope you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 09, 2025

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Walter’s Mercedes Riverside is an outstanding dealership for Mercedes service and sales needs. Service associates Mr. Alex Ramirez is a true professional and always goes above and beyond to take care of hi More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for choosing Mercedes-Benz of Riverside and for your kind review! We strive for 100% customer satisfaction, and we are glad that Alex got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 12, 2025

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Employee Rating

I have been loyal to Walter's Mercedes for years. I make the drive to Riverside despite the fact that I have another dealership in Temecula that is much closer to me. The service and the culture at More

by Phomo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel, Service Advisor Trainee

Nov 13, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We realize you have several options when choosing a dealership, and we are honored by your continued business here at Mercedes-Benz of Riverside. We are so glad that Alex consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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