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Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
574 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

574 Reviews

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575 Reviews of Alex Ramirez

July 26, 2025

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Alex Ramirez is an excellent service advisor and is always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, More

by igbinosadeborah
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Yes
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July 02, 2025

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It was worth driving over an hour to get to Walter's Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you More

by sneirjudy
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Yes
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Jul 03, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review and recommendation! We are honored that you made the hour drive to visit us, and we are so glad that Alex provided you with 5-star service and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 31, 2025

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Everyone at Walters is great, and customer service is top notch. Always a pleasure to come see Alex and his team. More

by RAMIREZ
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Yes
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Jun 02, 2025

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Providing immaculate service is so important to us and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he is always a pleasure to work with. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 24, 2025

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I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He More

by DC
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Yes
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May 27, 2025

Walter's Mercedes-Benz of Riverside responded

DC, We appreciate you for leaving Alex this spectacular review! We are delighted to know that he patiently listened to your concerns, took the time to explain everything and addressed every issue you had fully. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

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Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. More

by RAMIREZ
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Yes
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May 16, 2025

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this extraordinary review! We are pleased to know that he is great, always solves your issue and has never disappointed you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 29, 2025

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I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. More

by Robin16
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Yes

Other Employees Tagged: Michael Ramos

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Apr 30, 2025

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this stunning review! We are pleased to know that our team was a great assistance to you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 29, 2025

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My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More

by Zaida Carstens
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Yes
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Apr 30, 2025

Walter's Mercedes-Benz of Riverside responded

Zaida, We appreciate you for leaving Alex this marvelous review! We are delighted to know that he goes beyond everything to help, made your appointment as easy as possible and found solutions to everything as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 26, 2025

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Best service at Walters Mercedes, Alex and his team are great always looking to next time. More

by RAMIREZ
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Yes
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Apr 28, 2025

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Providing the best service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he was great as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 15, 2025

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The facility is gorgeous, and the team members were personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and More

by khawkins
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Yes
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Apr 16, 2025

Walter's Mercedes-Benz of Riverside responded

Khawkins, Thank you for leaving Alex this terrific review! We are happy to know that he was personable, attentive to your needs/detail and kept you abreast of the progress on your vehicle through regular communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 09, 2025

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Our service rep, Mr. Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as n More

by Porsche couple
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Yes
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Apr 10, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this stellar review! We are delighted to know that he was courteous, patient and worked with you over multiple visits to repair the problem. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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