"Brandon was excellent, careful, and detail oriented. He..."
Brandon was excellent, careful, and detail oriented. He ensured every car concern we discussed was looked into. He was friendly and earnest in giving us attentive service and care. Thanks, Brandon!
"The GOLD standard of car buying is set by Walter’s Mercedes"
- Carlos G.
I made the mistake of visiting a BMW dealership, and after meeting with what you think is the typical dealership sales guy who was pushy, aggressive, and rude..while being on his phone during the entire test drive I decided to give Mercedes a try.
In comes Walter’s of Riverside – On a Saturday morning, I found a great deal on a pre-owned CLA 250, and in a matter of an hour John Shelley had confirmed that the car was available, sent a custom video of the car, and asked me when I wanted to come in..the deal was so good I decided to drive to the dealer 40 MINUTES away that same morning.
John Shelley could not have been nicer, while being SO busy. It truly is incredible what a smile and kindness can do these days. Totally cool dude, that takes his job seriously. Super fun test drive and great car to drive. I was also on a huge time crunch and John got me in/out in about an hour or so. I promised to come back the next day.
Lo and behold, I came back and as requested John has prepped all the paper work, he then sent me to speak with Andy Towns the finance manager, and again, could NOT have been more professional, organized and kind. He made sure I understood every piece of paper I signed and wasn’t pushy or over the top.
Overall a truly great experience with a top notch team.
"Only place I take my car to for service! David is my..."
Only place I take my car to for service! David is my service guy here and I can't say enough good things about this guy and the team !