Specialties & Trainings
Ford Certified Service Advisor
394 Reviews
Write a Review394 Reviews of Alex Roberts
December 31, 2024
Alex has made my entire service process seamless. He is at-tentative to my needs and always seems to know the best fix for the problem. He is at-tentative to my needs and always seems to know the best fix for the problem. More
Other Employees Tagged: Kevin Castillo
December 26, 2024
They are always nice and helpful. My luck with a good car was not the last car I got. My luck with a good car was not the last car I got. More
Other Employees Tagged: John Bragg , Cody Finney, Melissa Reiman
December 19, 2024
Did as they promised Very cheerful staff Car runs great Even offered a free car wash great Even offered a free car wash More
Other Employees Tagged: Jordan Nichols, Kevin Castillo , Cody Finney, Melissa Reiman
December 19, 2024
Convenient location, friendly staff. Bare minimum service experience. Purchased very expensive tires and drove out with very dirty tires from the install. Should have at least attempted Bare minimum service experience. Purchased very expensive tires and drove out with very dirty tires from the install. Should have at least attempted to spray them down, even with just water. More
Other Employees Tagged: Alex
December 15, 2024
Had a part recall they ordered the part when it came in they called me I took it in and they fixed it in one day. Platinum Ford in Terrell Tx wanted me to drop it off and leave for couple of weeks! I’m not they called me I took it in and they fixed it in one day. Platinum Ford in Terrell Tx wanted me to drop it off and leave for couple of weeks! I’m not leaving my vehicle anywhere for a week or more as we have to many Hail storms. Customer service is a priority here. More
December 10, 2024
Great Experience, friendly staff, just a great place to do business. I would recommend Canton Ford to everyone! do business. I would recommend Canton Ford to everyone! More
Other Employees Tagged: Daniel Milczanowski, Bruce Hendrix, Trent Gonzales
December 10, 2024
My service was done quick and at a great price. I would highly recommend Canton Ford. I would highly recommend Canton Ford. More
Other Employees Tagged: Luke Farmer
December 05, 2024
Service is terrible, they fixed brake lines and the cause was the exhaust pipe broke and rubbed a hole in the brake line. Instead of fixing the exhaust or even telling us about it, the snaked the brake line was the exhaust pipe broke and rubbed a hole in the brake line. Instead of fixing the exhaust or even telling us about it, the snaked the brake line under the exhaust pipe and said all was fixed. I carried it to another shop for a different problem and they told me all that happened and fixed the exhaust. Communication is aweful, repair is poor, same old Canton Ford. This has been the expectation for decades, nothing changed. More
December 01, 2024
I brought my car in to Canton Ford which was 20 miles further than another Ford dealership. The service at Canton Ford is much more superior. They are always in communication with you and get you car don further than another Ford dealership. The service at Canton Ford is much more superior. They are always in communication with you and get you car done in a reasonable timely manner. Alex and Melissa were outstanding! More
Other Employees Tagged: Melissa

