Alex Roberts | Page 18

Like the small town, personal touch. Communications with service writer on point. Satisfactory “in and out” Communications with service writer on point. Satisfactory “in and out” More

by Tomkrnchief Verified Customer Verified Customer

Report | Print

Alex is the best service advisor! He caught that I might have missed an oil change before something bad happened! He caught that I might have missed an oil change before something bad happened! More

by slwalker1016 Verified Customer Verified Customer

Report | Print

Best dealer around truly a commemorative experience. They have snacks, cold drinks, hot coffee, and the peanuts of the TV. They have snacks, cold drinks, hot coffee, and the peanuts of the TV. More

by The other Dan Verified Customer Verified Customer

Report | Print

Everyone was so friendly and helpful at the dealership! May car was fixed up in no time, and they even delivered it to my work! May car was fixed up in no time, and they even delivered it to my work! More

by bremiles Verified Customer Verified Customer

Report | Print

Canton Ford was a joy to work with. They got me in, addressed my issues and back on the road quickly. The staff is very friendly and helpful. I will be back! They got me in, addressed my issues and back on the road quickly. The staff is very friendly and helpful. I will be back! More

by ADROGERS2016 Verified Customer Verified Customer

Report | Print

Service was Excellent! Very courteous and respectful of my time. Would recommend to anyone for sure! Very courteous and respectful of my time. Would recommend to anyone for sure! More

by Lucas F Verified Customer Verified Customer

Report | Print

The employees have been kind and helpful. No problems. Worked with us very well. Would buy from Canton Ford again. No problems. Worked with us very well. Would buy from Canton Ford again. More

by john.daugherty1946@gmail.com Verified Customer Verified Customer

Report | Print

Hello everyone from canton Ford. I want to thank the parts department and the service department for repairing a broken turbo hose off a 2013 - 350. Also from a person out of state. I want to thank the parts department and the service department for repairing a broken turbo hose off a 2013 - 350. Also from a person out of state. Thanks for everyone who helped me. Happy Holidays. More

by Paul Guinther Verified Customer Verified Customer

Report | Print

I don’t like typing. I like the stars. I gave 5 stars so that says it all. I came for service not sales. I like the stars. I gave 5 stars so that says it all. I came for service not sales. More

by bradheddins Verified Customer Verified Customer

Report | Print

. Completely disappointed it the level of service and will probably never come back and will certainly warn all my friends about the technical level of your technicians. Group as a whole had no clue ho will probably never come back and will certainly warn all my friends about the technical level of your technicians. Group as a whole had no clue how to fix my break issue and actually let Me drive away With all kinds of break warning going off. Complete lack of concern for my safety. Had no idea how to reset the brake actuator’s on my truck. Told me they were both bad and that they needed to be replaced,. They did no bench test nor did they have any proof that they were bad they just told me this and thought I would agree to the repair. Another $850 on top of the 1400 I had just paid. I brought the truck home bench tested the brake actuators both actuators tested out fine. Ok J y All it took was putting the truck into brake service mode. And all warnings went away. 1400.00 repair and the original problem, resurfaced after only on week. Very dissatisfied with the technical level of service that I was shown, management needs to do a better job making sure that the technicians actually fix the problem that the customer had. Not just try to sell them a bunch of parts that may or may not have fixed the issue in the first place. Not to mention they were trying to sell me brake actuator’s that I did not need at a price that was nearly 3 times the Cost as one of our local parts distributors. More

by Mike Verified Customer Verified Customer

Report | Print