Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
93 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

93 Reviews

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93 Reviews of Alex Rocha

July 07, 2026

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Employee Rating

The entire team went above and beyond to ensure we had an excellent car buying experience with respect to my budget. Alex in particular offers customer service that you cannot find anywhere else. He is incre More

by carol
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Rob Kreiman

Jul 07, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear Alex and our team went above and beyond to make your Volkswagen Taos purchase fit your budget and include your family’s input. We’re glad Alex could share coffee and guide you through every feature of your Taos. Thank you for recommending us and enjoy your Taos. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 22, 2026

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”¡El servicio fue excelente! Alex nos atendió de manera excepcional, resolviendo todas nuestras dudas y respondiendo cada una de nuestras preguntas con paciencia y profesionalism More

by Jesús Díaz de León
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 23, 2026

City Volkswagen of Chicago responded

We’re delighted Alex provided patient, professional assistance throughout your new Volkswagen purchase and made the process enjoyable. Thank you for recommending our team so highly; we look forward to welcoming you back. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 15, 2026

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Alex was great! I walked in told him it was my first time buying a car. I told him what I was looking for exactly and he made the deal so seamless! An amazing exper More

by Kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes

Jun 15, 2026

City Volkswagen of Chicago responded

We’re delighted Alex could guide you through your first car purchase so seamlessly. Thank you for choosing Volkswagen and sharing your experience. We look forward to assisting you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2026

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They made sure I got the car I wanted with a comfortable monthly payment. Before I went in I was kind of skeptical because I had been to 4 dealers prior to this one and they couldn’t give me what I wanted. More

by Cdudley34
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

May 27, 2026

City Volkswagen of Chicago responded

Thank you for trusting us to secure your new Volkswagen Tiguan with a payment plan that worked for you. We’re pleased our team could ease your skepticism and deliver on our promise. We appreciate you referring friends and look forward to helping them as well. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 25, 2026

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I had a good experience at this dealership. Alex was the seller who attended to me, and he was great. He answered all my questions and was very nice; a great person to talk to. Definitely a goo More

by arroyo.axel21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Lazaro Del Sol

May 26, 2026

City Volkswagen of Chicago responded

Thank you, Axel, for the review. It's great to hear that Alex was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago, Axel. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 13, 2026

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Exelente el trato nos dieron el mejor precio muy amables y preocupados por darnos detalles en todo momento super recomendados More

by divinafemenina45
Sales Price Transparency
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Recommend Dealer
Yes
May 13, 2026

City Volkswagen of Chicago responded

We’re grateful you felt supported with attentive service and clear information throughout your purchase. It’s wonderful to know you found a great price on your used Volkswagen and would recommend us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 11, 2026

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Just bought my car!  Alex was AMAZING—super helpful, knowledgeable, and made the whole process smooth from start to finish. He answered all my questions, and made sure I More

by Dguz1210
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

May 11, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear Alex guided you through buying your Volkswagen Tiguan and made the experience seamless and pressure-free. Congratulations on your new Tiguan and thank you for sharing your feedback. We’re here if you have any questions down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 09, 2026

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Excellent experience! Car was exactly as advertised. Everyone was friendly and knowledgeable. Made car buying easy! More

by suemeifert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2026

City Volkswagen of Chicago responded

Thank you for sharing your feedback. We're glad the Toyota RAV4 matched the description and that Alex and our team made buying your vehicle easy. Enjoy your new ride and let us know if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 09, 2026

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Working with Alex at City Voltswagen was a great experience! Buying my car was a smooth process and Alex was extremely professional and nice. I am very pleased with my purchase and would come back a More

by ng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

May 09, 2026

City Volkswagen of Chicago responded

We’re delighted Alex provided a professional, smooth buying experience. Thank you for choosing Volkswagen and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 07, 2026

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Employee Rating

I just left Volkswagen with a brand new 2026 Tiguan Alex was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience ta More

by shanita217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

May 07, 2026

City Volkswagen of Chicago responded

Thank you for choosing Volkswagen for your new Tiguan. We’re glad Alex provided attentive, hassle-free service and kept the process quick. Enjoy your new ride, and we look forward to serving you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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