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The Best Car-Buying Experience — Ask for
Alejandro Rocha!
I had an excellent experience at City Volkswagen of Chicago, and I especially want to thank Alejandro Rocha for all his help. He
Alejandro Rocha!
I had an excellent experience at City Volkswagen of Chicago, and I especially want to thank Alejandro Rocha for all his help. He was absolutely amazing from start to finish.
Alejandro took the time to listen to what I was looking for and really helped me find the best car for me, instead of simply trying to sell me a vehicle. He was patient, knowledgeable, professional, and genuinely cared about making sure I was happy with my decision.
What I appreciated most was that I never felt pressured. He answered all my questions, explained everything clearly, and made the entire process easy and comfortable. You can tell that Alejandro really cares about his customers and takes pride in doing his job the right way.
If you are looking for a new or used vehicle, I highly recommend asking for Alejandro Rocha at City Volkswagen of Chicago. He is one of the best, and I would definitely go back to him for my next vehicle.
Thank you, Alejandro, for helping me find the right car and for making the whole experience such a great one! ⭐⭐⭐⭐⭐
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by Miguel
Aug 29, 2026 -
City Volkswagen of Chicago responded
Hearing that you never felt pressured means a great deal to our team. We’re glad our associate took the time to understand what you were looking for during your Jetta purchase, explain everything clearly, and make the process comfortable from start to finish. Knowing that you’re enjoying your new Volkswagen Jetta is especially rewarding.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
My third vehicle purchase from this dealership.
Knowledgeable sales staff, easy to work with, trustwothy.
Knowledgeable sales staff, easy to work with, trustwothy.
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by dnwndlnd
Aug 27, 2026 -
City Volkswagen of Chicago responded
Thank you for choosing us for your third vehicle purchase and for highlighting our knowledgeable and trustworthy sales staff. We’re delighted the process was seamless for you, and we hope you enjoy your new Jetta!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Very good service ask for Alex for your next vehicle
purchase. Happy with my new vehicle!
purchase. Happy with my new vehicle!
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by chunyuanw66
Aug 21, 2026 -
City Volkswagen of Chicago responded
Our team enjoyed guiding you through the purchase of your new Tiguan. Knowing you received fantastic service from Alex and that you’re enjoying your new Tiguan means a lot to us.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Good service from Alex and the staff.
Purchase Tiguan here and live it. Highly recommend
Purchase Tiguan here and live it. Highly recommend
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by Yilinlee4321
Aug 21, 2026 -
City Volkswagen of Chicago responded
It’s fantastic to hear Alex and the team took such good care of you and that you’re loving your new Tiguan. Hearing your recommendation means a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I had the most Amazing experience at City VW!
My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a fore
My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a forever customer—you should be one, too!
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by S Stanton
Aug 08, 2026 -
City Volkswagen of Chicago responded
Our team enjoyed guiding you through the purchase of your new Tiguan. Knowing that Alex’s personable and courteous approach made a difference is rewarding. Hearing that you plan to be a forever customer means a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Helpful in the buying process and were able to match
competitive pricing from other dealerships
competitive pricing from other dealerships
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by acoeser
Aug 08, 2026 -
City Volkswagen of Chicago responded
Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Alex made my experience at City Volkswagen of Chicago
smooth and stress-free. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. I really appreciate his pr
smooth and stress-free. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. I really appreciate his professionalism and would definitely recommend asking for Alex if you’re shopping for a vehicle.
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by Adela
Aug 04, 2026 -
City Volkswagen of Chicago responded
Your note about Alex’s pressure-free, informative approach highlights the personal care we aim to provide. We’re glad his assistance made your Volkswagen Taos purchase seamless. Hearing that you’d recommend asking for Alex means a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Alex was very insightful and helpful.
He made sure the process of getting our car was smooth and went quickly!
He made sure the process of getting our car was smooth and went quickly!
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by Jinceyabraham
Aug 01, 2026 -
City Volkswagen of Chicago responded
Thank you for sharing your experience with Alex. We’re glad he ensured your Volkswagen purchase was smooth and efficient. Enjoy every mile in your Volkswagen!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I had a great experience buying my new car!
Alex made the whole process smooth, easy, and stress-free. Everyone at the dealership was friendly and professional, and I left feeling confident tha
Alex made the whole process smooth, easy, and stress-free. Everyone at the dealership was friendly and professional, and I left feeling confident that I made the right choice. I absolutely love my new car and would definitely recommend this dealership to anyone looking for a great car-buying experience. Thank you again, Alex!
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by Nat Zaya
Jul 29, 2026 -
City Volkswagen of Chicago responded
We’re pleased Alex made the process smooth and stress-free and that you felt confident in your decision. Congratulations on your Volkswagen and thank you for recommending us.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Everyone one was great especially Alex and Rob!
Wonderful customer service and great people to deal with.
Wonderful customer service and great people to deal with.
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by Mzlady2230
Jul 25, 2026 -
City Volkswagen of Chicago responded
Thank you for the fantastic five-star review and for highlighting Alex and Rob. It’s great to know they made your experience so positive. Congratulations on your new Volkswagen Atlas, and we hope it brings you many great adventures.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com