Evelyn Franchi
Finance Manager
City Volkswagen of Chicago
5330 W. Irving Park Road
Chicago, IL 60641
343 Reviews
Write a Review343 Reviews of Evelyn Franchi
August 22, 2026
Sneaky. Agreed on price with salesman. When I went into finance office, I was given a new price and was rushed to sign multiple documents. Giving these guys Agreed on price with salesman. When I went into finance office, I was given a new price and was rushed to sign multiple documents. Giving these guys my trust, I foolishly signed, and did not notice until I got home. More
August 19, 2026
Laura was so accommodating and easy to work with. She shared all the details that make the Taos the right choice! She steered me to the monument grey color for the car. What a great recommendation! She shared all the details that make the Taos the right choice! She steered me to the monument grey color for the car. What a great recommendation! A perfect choice and I’ve received many compliments. I recommend Laura as a great choice when considering your new car purchase! More
Other Employees Tagged: Laura V. Torres, Sam Lotta
July 30, 2026
Wonderful experience. Thanks to Laura and the whole City Volkswagen team. Explained everything about my new vehicle. Thanks to Laura and the whole City Volkswagen team. Explained everything about my new vehicle. More
Other Employees Tagged: Anthony Scala, Laura V. Torres, Ray Cotto, Sam Lotta , Jaime, Service
July 30, 2026
Laura was so kind and helpful throughout the process of buying a new car! She knows all about the cars she sells and takes the time to go through it with you. Thank you for a wonderful experience and for y buying a new car! She knows all about the cars she sells and takes the time to go through it with you. Thank you for a wonderful experience and for your hospitality! Dan Santucci More
Other Employees Tagged: Anthony Scala, Laura V. Torres
July 29, 2026
Second vehicle I’ve gotten from CityVW. Got a deal I literally couldn’t decline. Got a deal I literally couldn’t decline. More
Other Employees Tagged: Justin Russo, Edgar Anaya, Chris Molina, Rob Kreiman
July 13, 2026
This was truly one of the absolute best experiences I’ve ever had in car buying. Alex and the entire team went way above and beyond. No haggling and the customer service was 5 star. Alex and is a star! The ever had in car buying. Alex and the entire team went way above and beyond. No haggling and the customer service was 5 star. Alex and is a star! The car I purchased before this one I literally purchased online because I didn’t want the dealership experience. This was a divine appointment and Alex was heaven sent to walk us through this experience. Thank you to the entire team. More
Other Employees Tagged: Alex Rocha
July 07, 2026
The entire team went above and beyond to ensure we had an excellent car buying experience with respect to my budget. Alex in particular offers customer service that you cannot find anywhere else. He is incre excellent car buying experience with respect to my budget. Alex in particular offers customer service that you cannot find anywhere else. He is incredibly kind, patient, and knowledgeable. I brought along multiple family members as they all wanted to offer their input and Alex graciously brought out rounds of coffee and entertained conversations with everyone. We really felt that he advocated for our best interest during our time here. He even spent the time with me inside the Taos I purchased to show me all the ins and outs of the car. Would recommend over and over again! More
Other Employees Tagged: Alex Rocha, Rob Kreiman
July 01, 2026
Went very great was an success, made sure I was kept happy and melt my needs happy and melt my needs More
Other Employees Tagged: Edgar Anaya
June 30, 2026
Edgar is very knowledgeable, patient and friendly. He took the time to ensure all my needs were satisfied. He took the time to ensure all my needs were satisfied. More
Other Employees Tagged: Edgar Anaya
June 19, 2026
Literally the best, I felt so taken care of and they made sure I drove home with the perfect vehicle for me and my family. Laura was amazing, she truly cared and made sure I had a great rate! I would absolut sure I drove home with the perfect vehicle for me and my family. Laura was amazing, she truly cared and made sure I had a great rate! I would absolutely recommend this dealership to everybody! I love my new Atlas!!! More
Other Employees Tagged: Laura V. Torres, Justin Russo, Juan Fuentes

