Evelyn Franchi

Just bought my car!  Alex was AMAZING—super helpful, knowledgeable, and made the whole process smooth from start to finish. He answered all my questions, and made sure I  Alex was AMAZING—super helpful, knowledgeable, and made the whole process smooth from start to finish. He answered all my questions, and made sure I felt confident with everything. No pressure, just great service all around. If you’re car shopping, ask for Alex!  More

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Working with Alex at City Voltswagen was a great experience! Buying my car was a smooth process and Alex was extremely professional and nice. I am very pleased with my purchase and would come back a experience! Buying my car was a smooth process and Alex was extremely professional and nice. I am very pleased with my purchase and would come back again! More

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I just left Volkswagen with a brand new 2026 Tiguan Alex was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience ta was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience take up most of the day but trust me I was in & out fast and smiling because I have a new car. Thanks again Alex. More

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I had a great experience at City Volkswagen of Chicago purchasing my Tiguan SE. Thank you to Edgar for being patient and helpful during the road test and throughout the communication process. I also appre purchasing my Tiguan SE. Thank you to Edgar for being patient and helpful during the road test and throughout the communication process. I also appreciate the dealership for making the whole experience smooth and positive. More

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I’m so excited about my new vehicle! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! More

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Incredible process. Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reac Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reached out to me and handled entire process start to finish and valued my time all the way. Treated me and my family like an employee! No matter where you reside I would highly recommend you give these guys a shot to earn your business. I promise you they not only will earn it, but you will want to recommend them and buy from them exclusively moving forward. Thank you to Matt again and sales rep Laura! Scala VW is above the rest! More

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Me and my father had a greet experience here . I definitely recommend edgar he was super helpful and patient ! I definitely recommend edgar he was super helpful and patient ! More

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Very good! Come see David and Juan They helped me buy my new 2026 Tiguan Come see David and Juan They helped me buy my new 2026 Tiguan More

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I recently worked with Alex Rocha and he made the entire car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clea car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clearly explain the pros and cons of leasing versus financing, helping me understand which option truly fit my needs and budget best. What stood out most was how super nice and genuinely helpful he was….no pressure, just honest guidance the whole way through. Thanks to Alex, I felt confident and informed making my decision. If you’re looking for a trustworthy salesman who truly puts the customer first, I highly recommend Alex Rocha at City VW Chicago. I’ll definitely be back for my next VW vehicle! Highly recommended! More

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David was so very helpful today, consultative, friendly, and answered all my questions! City Vw of Chicago has been a great car buying experience! and answered all my questions! City Vw of Chicago has been a great car buying experience! More

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