Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
49 Reviews

Dealership Experience

11 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

49 Reviews

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49 Reviews of Alex Rocha

October 31, 2025

Dealership Rating
Employee Rating

I didn't feel any pressure walking into the dealership. Service area is clean and professional. More

by tomhoffmannn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 17, 2025

Dealership Rating
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I recently purchased a 2025 Volkswagen Atlas from City Volkswagen of Chicago, and the experience was outstanding from start to finish. Alex was phenomenal, he went above and beyond to make the entire proc More

by mendozae382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2025

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Great customer service! ! Alex was amazing and spent plenty of time showing me all the different options on the Volkswagen Taos. Looking at pricing for the Taos at other deal More

by Julie E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 04, 2025

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Alex was very nice, very personable, no pressure and easy to talk to. Although the reason i needed a new car was frustrating, he made the process less stressful. More

by BravoW84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 01, 2025

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Employee Rating

Excellent service, I came in looking for a specific car they didn’t have it yet but told me it will be coming soon. They had something similar and got to test drive it ! That day I met Alex Rocha the sales More

by Dreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

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Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More

by Gdadamczyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Sep 30, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 22, 2025

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Alex was such a great help! I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. More

by julissaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes

Sep 22, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 22, 2025

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Employee Rating

I was helped by Alex Rocha. The experience was so extremely seamless and he helped us so much with our options and doing the right thing for his customer. We came down from a ba More

by Ndegante1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 19, 2025

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Employee Rating

Usually buying a new car could be a headache, but Alex Rocha made it an easy process. He’s very helpful and answered all the questions I had. I didn’t think I would be approved for a new car loan but thei More

by monicag82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2025

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Employee Rating

Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. More

by EpifanioFlores231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

Sep 13, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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