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Alex Rodriguez
261 Reviews
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261 Reviews
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261 Reviews of Alex Rodriguez
May 14, 2025
My experience with the salesperson has been quite frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF pump issue. Although this was fixed, the engine light has continued to come back on for various exhaust system issues. Unfortunately, the extended warranty has expired, so I am paying out of pocket for these repairs. Additionally, I had to replace the tires, brakes, and rotors, as the ones on the car at the time of purchase were in poor condition. The tires were four years old and dry-rotted, and the brakes were practically non-existent. Now, the car is in shutdown mode because the injector that sprays DEF fluid into the exhaust burnt out, and the secondary water pump for the cooling system failed, with the wiring showing low voltage. Since January, I have spent $5,000 on this car, and it has been in the shop more often than it has been driven. Despite the finance person initially stating they would help me fix the issues related to the engine light, no one is willing to assist because it is a used vehicle. Thank you so much for this wonderful experience. More
by Mrs.Mullins
Other Employees Tagged: Hunter Dennis
April 10, 2025
My car service and deluxe wash was taken care of in a timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I will continue to bring my car to this shop for services. Highly recommend Alex Rodriguez and Toyota Granbury! More
by Beccaleon29
March 31, 2025
Alex was great! He picked up my truck, maintenance it, and and brought it back to me. Very convenient! Also got a coffee stain out of my seat. Thank you! He picked up my truck, maintenance it, and and brought it back to me. Very convenient! Also got a coffee stain out of my seat. Thank you! More
by dougburrell5
March 31, 2025
Shottenkirk Granbury has the absolute best service in town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. More
by lucasbyrd18
Other Employees Tagged: Garland Robinson
March 31, 2025
Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! great! Would 10/10 recommend! Thank you! More
by Mo642
Other Employees Tagged: Cari Simpson, Garland Robinson, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
March 31, 2025
Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! Very nice and accommodating to my needs and time! Service was friendly and inviting! More
by Jerry
Other Employees Tagged: Cari Simpson, Garland Robinson, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
March 29, 2025
I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! fast!!! Shottenkirk is the best place to do your maintenance at!! More
by maryligarcia219
Other Employees Tagged: Brooke Pierce, Efrain Eli Rodriguez, Heather Copeland
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