Alex Romero
Alex Romero at Classic Mazda

Alex Romero

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Alex Romero

November 01, 2026

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The service department saved me from a very expensive mistake. I’d bought a car from Carvana and brought it in immediately for an inspection. The service team uncovered numerous issues that made the car More

by Tlpop30
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Albert, Bryan Walker, James Joseph, Bob Calkins, Brandon Knott , Ashley in service was amazing I think that is her name😀

October 30, 2026

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I have been taking my vehicles to classic Mazda for service for years and have leased several over the years as well. Service is exceptional! More

by ASHMARIE175
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Recommend Dealer
Yes

October 26, 2026

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Classic Mazda took my vehicle in with only 5 minutes notice, was able to get me into a loaner car, and got my Car fixed in less than 24 hours! They are always fast and helpful! More

by tklecha
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Recommend Dealer
Yes

Other Employees Tagged: Angela, Andy

October 15, 2026

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Disappointing service experience and overpriced. I stopped in to get an oil change and tire rotation for my Mazda CX-5, only to find out they charge $114 plus tax for the service. A neighboring Maz More

by John_Stokes44
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Recommend Dealer
No
Oct 30, 2026

Classic Mazda responded

Thank you for your feedback. We’re sorry your service experience did not meet your expectations for value. We understand that pricing matters and welcome the opportunity to explain our service pricing and what is included.

October 09, 2026

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Great people,,did everything I asked about,,easy to make appointment,, got me in and out in a short amount of time,,,,Great Job!! I'll be back for sure!! More

by COUGAR500
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Recommend Dealer
Yes

October 07, 2026

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Angela has excellent customer service skills. She's knowledgeable, thorough and goes above and beyond to help with service. Keep up the great work! More

by BeBe
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Recommend Dealer
Yes

Other Employees Tagged: Angela C. Service Department

October 03, 2026

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Great work, great service, highly recommend, the technician was very thorough in his video, coming back again when needed More

by Mirko_mujic
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Recommend Dealer
Yes

October 03, 2026

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Service was completed in a reasonable amount of time. I was treated with the upmost respect. I was given a car to go have breakfast, something they didn't have to do. Thank you for that. Making the More

by TUSCANY4
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Recommend Dealer
Yes

September 30, 2026

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All of my interactions with the entire Classic family have been superb. Classic Mazda has been tremendous from the sale to ongoing service. Highly recommended! More

by MDJ1151957
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Recommend Dealer
Yes

Other Employees Tagged: Phil Albert , Brandon

September 27, 2026

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Andy and all the staff treated me with the up most respect and every concern I had they looked into it, I can't say we enough about them God bless them all. More

by johnson1919
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Recommend Dealer
Yes

Other Employees Tagged: Phil Albert, Bryan Walker, James Joseph , Brian Mendez

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