Alex Ruiz

Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. The service I receive there makes me want to purchase my next car from them too. More

by luckymelissa Verified Customer Verified Customer

Helpful 0

Report | Print

Everything about the experience was great. Service rep was outstanding. Price was right. Quick turn around on repairs. Service rep was outstanding. Price was right. Quick turn around on repairs. More

by nkap1981 Verified Customer Verified Customer

Helpful 0

Report | Print

Good front desk service but sloppy and negligent shop work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires with the oil change; not a big deal because I would have checked the tire pressure anyway. They also did a transmission service a few days later and apparently dragged a greasy mat or hose over the trunk of the car, leaving some grease smears on the back window and on the trunk. On the trunk, the smears on the edge of the trunk came off but did leave some small scratches in the white paint. I will definitely shop around for the next service in Ogden. More

by rworr Verified Customer Verified Customer

Helpful 0

Report | Print

Oil Change service was great! We were very impressed with how fast it was completed. We were very impressed with how fast it was completed. More

by blainediane Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service department! Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly More

by slsweeten99 Verified Customer Verified Customer

Helpful 0

Report | Print

I had an alignment and transmission flush done on my CRV. It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have. More

by A_ldooley Verified Customer Verified Customer

Helpful 0

Report | Print

Was good, me like service, car oil clean, good price, tire turn right, am happy tire turn right, am happy More

by Tdog Verified Customer Verified Customer

Helpful 0

Report | Print

Rick Johnson has assembled the best service team anywhere. All his guys are incredibly friendly, helpful, and a joy to work with. anywhere. All his guys are incredibly friendly, helpful, and a joy to work with. More

by MDIREDA Verified Customer Verified Customer

Helpful 0

Report | Print

Fast, friendly, knowledgeable, and professional Service! Keeps you informed throughout the vehicle service/maintenance process. Keeps you informed throughout the vehicle service/maintenance process. More

by brian.ingco Verified Customer Verified Customer

Helpful 0

Report | Print

Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive for a recall appointment that you schedule, you never have the part the first time. Your people are always appropriately apologetic. But that really doesn't help. I wish your parts are service were better because your vehicles are great. But why would I buy one from you? More

by charlesvono Verified Customer Verified Customer

Helpful 0

Report | Print