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Alex Serak
Alex Serak at Heiser Ford Lincoln

Alex Serak | Page 11

Parts Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.3
102 Reviews
4.3

102 Reviews

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102 Reviews of Alex Serak

August 16, 2023

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Employee Rating

Well, I went in for my car was shaking and I need an oil change. They said it might Well, I went in for my car was shaking and I need an oil change. They said it might be my tires so they said take to alloy More

by PEGGYFORTUNE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casey Bobinger, David Lopez, Kenneth Miller, Michael Randazzo, Brooke Spannbauer, Service Team

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Aug 23, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Ned Kelly by phone at 414-577-1653 or by email at edward.kelly@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 12, 2023

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My service attendant was in regular contact with me. Had to return the truck a second time for same issues but it seems resolved now. Overall l, very helpful. More

by ITSFREIGHTASSSIGNMENT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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