751 Reviews of Alex Tinnirello
March 28, 2019
Disappointed this time.. rude rep. I was uncomfortable with the representative who checked me in.. He was condescending and accusatory. Made several mistakes regarding my vehicles' serv I was uncomfortable with the representative who checked me in.. He was condescending and accusatory. Made several mistakes regarding my vehicles' service history along with the fact that he didn't feel like honoring a Honda coupon bc it would take 15 minutes to fix my bill. Also found a nut on the passenger floor( recall on passenger air bag he told me I probably brought it in on my shoe...really? More
Other Employees Tagged: Richie Lobraico, Chris Marino, David Schweitzer ( advisor)
March 28, 2019
Fuel Pump Recall Amazing Experience With Alex. He Is The Best Service Writer Ever And I Always Deal With Him Because He Is Very Proficient And Professional Also Friend Amazing Experience With Alex. He Is The Best Service Writer Ever And I Always Deal With Him Because He Is Very Proficient And Professional Also Friendly. More
March 24, 2019
Quick curtious and professional We came in for oil change, inspection, and wiper blades. We dealt with Alex T. Alex is always great keeps us well informed let’s us know about upcomin We came in for oil change, inspection, and wiper blades. We dealt with Alex T. Alex is always great keeps us well informed let’s us know about upcoming services always answers all our questions and makes us feel comfortable with decisions we make. We have been coming to Atlantic for a couple years now and always come when we know Alex T is there! More
March 23, 2019
Alex is my Guy!!! I prefer to use Alex as my customer care rep. He knows me and my cars and the fact that I expect my cars to kast a long time. He keeps me up to date o I prefer to use Alex as my customer care rep. He knows me and my cars and the fact that I expect my cars to kast a long time. He keeps me up to date on scheduled and some extra attention my car would need. My cars are huge investments and should live up to the Honda reputation. I know you are in the buisinesx of selling new cars but I am practical and can live with cars with higher mileages on them. Some dings and scratches don’t motivate me to want to get a newer model car. We live in such a disposable society with our valuable investments. The moment I feel I can no longer trust Honda’s reputation and the quality of their service I will look to other automakers. We do have choices. For me Honda is my choice. The only issue I had was looking up the price for the work I had on the car. For some reason when I do a search of the cost of the specific job Atlantic always exceeds the price of the cost of the job. Flushing my brakes should have been priced under $100 but I was charged double that. 🤷🏽???I’ve slwsys payed the high end prices for most of what I get done. Rear brakes oil change and brake fluid flush cost me nearly $600 with discount coupons? Forget about the prices of swapping filters out for air cabin and engine. They go through the trouble of opening them up to let you know you need them replaced. And then charge me three to four times of what the filters actually cost. I do that myself these days. It’s not rocket science. The least they can do while they have it opened up is blow out some of the debris in the filters but I found they won’t do that. U get proper filter replacement from certified Honda parts at a fraction of the cost. I instruct Alex to tell the mechanic not to bother checking the filters any more. Otherwise I’m good with the service from Atlantic Honda. At times I break it up and go to Barron Honda in patchogue and have found that experience to be quite pleasant. Thank you for your attention to this matter. Regards Joe Buono Honda Customer More
March 22, 2019
Excellent service Bought a used car at a great price 2 years ago and it's still like new! The service department is always reliable and friendly. Bought a used car at a great price 2 years ago and it's still like new! The service department is always reliable and friendly. More
Other Employees Tagged: Liz Murphy, Matt Byrne , Richie Lobraico, Chris Marino, Juan Nunez, Bernie Ocasio
March 21, 2019
Very happy. Everyone I dealt with at the dealership made me feel as if my satisfaction was important. The service writer, Alex couldn't do enough. The service was Everyone I dealt with at the dealership made me feel as if my satisfaction was important. The service writer, Alex couldn't do enough. The service was completed quickly. The car runs noticeably better. Thanks for the advice, Alex. More
March 19, 2019
Service Great service with great people. Very friendly and professional staff. Alex was especially helpful in making sure everything was done properly. would Great service with great people. Very friendly and professional staff. Alex was especially helpful in making sure everything was done properly. would recommend to anyone. More
March 14, 2019
Recall The recall they handled for us was fast and their waiting area it comfortable and clean. The personal was polite and informative. I really like and The recall they handled for us was fast and their waiting area it comfortable and clean. The personal was polite and informative. I really like and approve of the customer services More
March 14, 2019
Great, Alex Tinnirello was very professional. Alex Tinnirello took very good care of every question I had regarding the service, NYS inspection and recall for my Honda Civic 2018. He was very inf Alex Tinnirello took very good care of every question I had regarding the service, NYS inspection and recall for my Honda Civic 2018. He was very informative and the waiting period wasn’t that long. I really appreciate the way Mr. Tinnirello assisted me. Thank you, Alex. Regards, Miryam Perez More
March 09, 2019
The best Honda dealership. Dale in parts is great and Alex T . are the best! Clean place, reliable and honest service. Friendly service at it’s best. . are the best! Clean place, reliable and honest service. Friendly service at it’s best. More
Other Employees Tagged: Phil Ward, Dale in parts.
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