Alex Vasquez
Alex Vasquez at Santa Monica BMW

Alex Vasquez

Parts Manager

Santa Monica BMW

1127 Santa Monica Blvd
Santa Monica, CA 90401

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4.3
52 Reviews
4.3

52 Reviews

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52 Reviews of Alex Vasquez

July 17, 2025

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Employee Rating

I have left two voicemails and two messages with the receptionist requesting a call back. I have not received a response. My vehicle was serviced by your dealership and I noticed damage to the rims. I b More

by erazouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Cueva , N/A

July 12, 2025

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Employee Rating

Alex is BEST service advisor. Alex is BEST service advisor. Alex is BEST service advisor. More

by MASOUDH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

June 26, 2025

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Employee Rating

Great dealership fast friendly and made me feel comfortable. Highly recommend them M5 is an awesome car More

by DRGABRIELCHIU
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 25, 2025

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Phone calls were not returned, prices were egregiously high. I will never be back! I will need to find a new mechanic! More

by KATHY48
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Workmanship
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Service Communication
Recommend Dealer
No

May 17, 2025

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I brought my car in for routine oil change, but they returned the car with a cracked windshield. Further I asked 2x to make sure my car was washed which they confirmed 2x, but then when I went to pick u More

by blakedsan
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Cueva

April 29, 2025

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Employee Rating

Alex in Service is extraordinary. He is both professional and cares for the client. He should be promoted. More

by ROHINITALALLA8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

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Employee Rating

Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. More

by bkneidinger
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Workmanship
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Service Communication
Recommend Dealer
No

March 26, 2025

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Employee Rating

the dept did the work quickly and I didn't have to wait long that was great More

by DIANEDICOOPER
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Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2025

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Employee Rating

Alejandro and team were fantastic! No one likes getting a flat tire, but they made the experience very smooth and efficient. Total professionals! More

by amandaxnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Cesar Cueva

March 05, 2025

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Employee Rating

Brought the car in on a Tuesday with a promised pick up on Friday. Never heard anything, took me several calls to get through. At one point got patched together with another customer in the line, completel More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Cueva

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