Alex Wilkosz
Alex Wilkosz at Ron Tirapelli Ford
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Alex Wilkosz

Service Advisor

Ron Tirapelli Ford

4355 W Jefferson St
Shorewood, IL 60404

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4.2
21 Reviews
4.2

21 Reviews

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21 Reviews of Alex Wilkosz

March 13, 2024

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Employee Rating

Alex was pleasant and professional. The work was completed in a timely manner. I’ve never had any issues with the service and have purchased and serviced multiple vehicles at this loca More

by lkraus21
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Recommend Dealer
Yes

March 13, 2024

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Great service, reasonable prices. On top of that,, a complimentary car wash!!❤️ EVERYBODY there… very knowledgeable and friendly. More

by carolpalka
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Recommend Dealer
Yes

Other Employees Tagged: David Dykema, Kelly Cabay, Mike Schon , Heather?…..Matt…. I’m sure there are more.

February 27, 2024

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Great service and service adviser kept me up to date on the progress of the repairs. More

by mrittof
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Recommend Dealer
Yes

January 28, 2024

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everyone was great. very helpful . answered all of my questions . got me taken care of right away. More

by sandra_brazeal
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Recommend Dealer
Yes

Other Employees Tagged: Mike Castro

January 19, 2024

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Great service from one guy in particular Alex. Always help me in my time in need. More

by punsell
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Recommend Dealer
Yes

January 15, 2024

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They do a amazing job with my car, very courteous and professional, been going there for years More

by dfgrimaldi
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Recommend Dealer
Yes

November 06, 2023

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I bought my 2021 ford truck here at Tirapelli and have been bringing it for service ever since. Very setisfied with the service department. More

by benitoylucy
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Recommend Dealer
Yes

November 06, 2023

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They did a good job. It was timely. They answered all my questions. Thank you. More

by btwalsh17
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Recommend Dealer
Yes

October 23, 2023

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This dealer will not honor their own “we owe” for products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call bac More

by ZMUILENBURG13
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Recommend Dealer
No

Other Employees Tagged: David Dykema, Dan Brown , Sales team Alex- 1 star. Sales manager - 1 star

Oct 23, 2023

Ron Tirapelli Ford responded

Mr.Muilenburg, I appologize you ar so upset. Our records show that everything promised to you was already performed. I would appreciate if you could give me a call to review the situation. You can contact me directly on my direct number 815-460-3910. Thanks in Advance Tom Conlin General Manager

October 16, 2023

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They were able to get me in for service on short notice. I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Ver More

by Doug Smith
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Recommend Dealer
Yes
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