Excellent service.
Team was very friendly and efficient. Dropoff was seamless and vehicle was ready in less time than was estimated.
Team was very friendly and efficient. Dropoff was seamless and vehicle was ready in less time than was estimated.
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by Timlae
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Gregory
Apr 08, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team and that your dropoff was seamless. We strive to provide efficient and friendly service to all of our customers. We look forward to serving you again in the future.
Friendly, patient with no issues whatsoever and have
professional communication. Go Jeeps and I will be back
professional communication. Go Jeeps and I will be back
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by TAFENGATOTOSELA
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your kind words! We are glad to hear that you had a positive experience with us. We look forward to seeing you again soon. Go Jeeps!
The service in the service department was terrible.
They did not help me with my car issue at all.
They did not help me with my car issue at all.
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by freshta_amini
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
We're sorry to hear about your negative experience in our service department. Providing excellent service is our priority, and we regret that we fell short of meeting your expectations. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM
Service was terrible, I came in for minor repairs and
they tried to sell me a new engine for 16 thousand dollars. No good!
they tried to sell me a new engine for 16 thousand dollars. No good!
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by Haroon amini
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
We're deeply sorry to hear about your negative experience with our service department. We strive to provide honest and transparent service at all times. We understand the frustration and inconvenience this situation may have caused you. To discuss the matter further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM
This dealership might be reviewed well by most, but I had
a miserable, and quite offensive experience. I needed to test drive a new vehicle to compare it against a competitors model. When I asked for the new
a miserable, and quite offensive experience. I needed to test drive a new vehicle to compare it against a competitors model. When I asked for the newest salesman, I was looking for someone that had time on their hands. Immediately Rick was brought out by the newbie and when he asked if there’s a deal to be made today I said no, he snubbed me and walked back inside. Minutes later sales manager Val came out to try to work a deal before I had even test driven. I declined again, explained why I was there and that I didn’t have time for sales games. This must’ve tweaked him because he responded with “I don’t have time for or play games either” in a very sarcastic manner. This pissed me off, to the point I said “clearly you do, I asked to test drive a vehicle, you’re now the 3rd guy I’ve talked to, and the 2nd walked away when he learned I wasn’t buying today” Eventually Val sends Rick back out to give me a test drive and I’m immediately met with attitude and told “don’t scratch it, it’s a $100k vehicle. Make this fast I need to be back in 10 mins for a client appointment.” Firstly I’m aware of the cost. 2nd, way to make someone feel valued. Last bit of xx, during the test drive Rick mentioned his new Mercedes EV that he’d bought from his son. I asked him “did you test drive the vehicle before hand to make sure it rides well, that’s what I’m doing” to which he profoundly answered “No”…. Such xx.
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by Slighted Buyer
Mar 22, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
We understand how important it is to feel valued and respected as a customer, especially when considering a significant purchase like a new vehicle. Your feedback is deeply concerning to us, as providing excellent customer service is our top priority, and we apologize if we failed to meet this standard during your interaction with our team. To investigate the matter further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM
Great experience with them fast and knowledgeable
understanding, and also give you options. Appreciate the service
understanding, and also give you options. Appreciate the service
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by FIVEFOOTER2
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Gregory
Mar 12, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that our team was able to provide you with fast and knowledgeable service. We always strive to give our customers options and make sure they have a positive experience. We appreciate your business and look forward to serving you again in the future.
Fair price, quick process They gave me a fair price and
the process was fast. And I love my Jeep
the process was fast. And I love my Jeep
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by TRADERDAVE0
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Gregory
Mar 06, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
We genuinely appreciate your positive feedback regarding your experience with our dealership.
5 Great customer service, and very commutative.
very informed and knowledgable about future needs for my car .
very informed and knowledgable about future needs for my car .
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by JOHNSONMICHELE115
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Gregory
Mar 04, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your positive feedback! We strive to provide excellent customer service and keep our customers informed about their vehicle's needs. We appreciate your business and look forward to serving you in the future.
I've done this review twice now, what's up with that?
Ander provided excellent customer service
Ander provided excellent customer service
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by DodgeDart-XX
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Gregory
Mar 01, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your feedback. We appreciate your kind words about Ander's excellent customer service.
Thank you for a wonderful visit.
Your dealership was clean and comfortable and all personnel very helpful and courteous
Your dealership was clean and comfortable and all personnel very helpful and courteous
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by peggymaybloom
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2024 -
San Leandro Chrysler Dodge Jeep RAM SRT responded
Thank you for your kind words! We strive to provide a positive and comfortable experience for all of our customers. We appreciate your feedback and hope to see you again in the future.
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