Alexander Gregory | Page 42

Your service providers often are confused about what’s happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some diagnostics/inspections we had done a month or so previously, and when dropping off Anthony told us there were diagnostics charges on there that we could ignore because they shouldn’t have been there. Y’all kept calling me and my husband to get us to sell the car to you, then when we declined proceeded to quote an astronomical price for repairs, probably in an effort to force us to sell. When we declined repairs, you charged us for diagnostics. Anthony had left and there was absolutely no conversation the other service rep would have with us about it. He said “You signed off on the work, so you agreed to pay,” to which i pointed out that Anthony told me to sign and not worry about the price on the paper. He didn’t care. Very disappointed in the bait and switch. Also, no one ever answers the phone. More

by rrandsa Verified Customer Verified Customer

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It’s always a pleasure coming to San Leandro Dodge. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. More

by zamoraoscar17 Verified Customer Verified Customer

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San Leandro Chrysler Dodge Jeep RAM SRT has great customer service agents who do their best to take care of you. customer service agents who do their best to take care of you. More

by jetblue0042000 Verified Customer Verified Customer

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Ander has always provided the best service with my Ram. Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the best one. More

by rguardado0 Verified Customer Verified Customer

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Very prompt service. Always aware of what was happening with my truck. Highly recommend this place. Always aware of what was happening with my truck. Highly recommend this place. More

by milveblanco Verified Customer Verified Customer

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Good service and nice waiting area. Will continue to bring my Jeep for service regularly. Will continue to bring my Jeep for service regularly. More

by mkujiraoka Verified Customer Verified Customer

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Great service- need to get the driving back home to custumers… COVID -19 it’s over custumers… COVID -19 it’s over More

by nenagabiota_8182 Verified Customer Verified Customer

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they've been servicing all 3 of my challengers for the last ten years wonderfully. last ten years wonderfully. More

by FRANKDECARLO Verified Customer Verified Customer

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