Alexandra Celis
Alexandra Celis at Genesis of Naples

Alexandra Celis

Service Appointment Coordinator

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Alexandra Celis

August 22, 2026

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Excellent Service! The car was picked up and delivered on time. All personnel were courteous. More

by lisacollins685
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis

Aug 25, 2026

Genesis of Naples responded

There is nothing better than a great review. Thanks for giving Genesis of Naples your business!

August 13, 2026

Dealership Rating
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Michael Pino was my work manager and he made everything go smoothly. Replaced the motor to the window washer unit and unplugged the hose which was clogged. More

by SKISCHER3
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2026

Genesis of Naples responded

Thank you for leaving Genesis of Naples a five-star review! It's wonderful to hear that Michael took such great care of you. We hope to see you again!

July 29, 2026

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Great job on the service and turnaround time! We will definitely be back to this dealership More

by WABROPHY
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Recommend Dealer
Yes
Jul 30, 2026

Genesis of Naples responded

Here at Genesis of Naples, we are always thankful for positive feedback from our customers. Thank you for your review!

July 09, 2026

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Did everything I asked of them . Peter was vey helpful , xxx was gentleman bringing me loamer More

by JSPRESCOTT561
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Recommend Dealer
Yes
Jul 09, 2026

Genesis of Naples responded

Thank you for being such a great customer of Peter and Genesis of Naples!

June 23, 2026

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I am updating my previous review from 5/31/26 to 5 stars. The dealership reached out to me to discuss my concerns. They offered to repair a rim that had small road rash on it for my concerns which I greatly More

by PETER.DEHEULLE
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Recommend Dealer
Yes
Jun 23, 2026

Genesis of Naples responded

Hi Peter, thank you for updating your review! We truly appreciate your business and we are grateful for your kind words. We look forward to seeing you again at Genesis of Naples!

June 15, 2026

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It was very smooth and fast. Peter was great and he always kept me aware of what was going on with my vehicle More

by kedner95
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Recommend Dealer
Yes
Jun 16, 2026

Genesis of Naples responded

We're so glad to hear about your experience with Peter! Thank you for choosing Genesis of Naples and we hope to welcome you back again down the road.

June 01, 2026

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The service was top tier, communication was on point, no complaints everything came out great thank you More

by DESTINEE.CASTILLO314
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Genesis of Naples responded

Thank you for choosing Genesis of Naples and for sharing your feedback! See you next time! -The Genesis of Naples Team

May 09, 2026

Dealership Rating
Employee Rating

Excellent service from pickup, loaner car and return of vehicle after service completion. Very good communication throughout More

by pkoc111
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Genesis of Naples responded

We're delighted you had a seamless experience from start to finish. Thank you for choosing Genesis of Naples Service Center!

April 15, 2026

Dealership Rating
Employee Rating

Great service from my service coordinator to the loaner experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% sat More

by KBESTNGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Genesis of Naples responded

Thank you for sharing your experience with us! We are thrilled to hear that you are 100% satisfied with our team at Genesis of Naples. We look forward to your next visit!

April 02, 2026

Dealership Rating
Employee Rating

I didn’t have the Genesis app on my phone, this was done when we got the new car. Marc Rathaus asked me how come we didn’t have it, I told him we didn’t know about it, he was kind enough to spend 15 minutes More

by MRSAPPA4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter at the Genesis service desk

Apr 03, 2026

Genesis of Naples responded

Your feedback made our day! It's wonderful to hear that Marc went the extra mile to help you with the Genesis app. We appreciate your business and welcome you to the Genesis of Naples family!

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