Alexandra Celis

I didn’t have the Genesis app on my phone, this was done when we got the new car. Marc Rathaus asked me how come we didn’t have it, I told him we didn’t know about it, he was kind enough to spend 15 minutes when we got the new car. Marc Rathaus asked me how come we didn’t have it, I told him we didn’t know about it, he was kind enough to spend 15 minutes on his computer uploading all the information and my phone to get it set up. He was very helpful, great service at your dealership, thank you . More

by MRSAPPA4 Verified Customer Verified Customer

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The service was great. Very friendly and prompt service. Glad I bought the GV 80 Very friendly and prompt service. Glad I bought the GV 80 More

by g_phil Verified Customer Verified Customer

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Everyone was very professional and helpful. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. More

by ETNORRISJR Verified Customer Verified Customer

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Great experience: fast, friendly, and my car feels brand-new again after their expert and thorough service. brand-new again after their expert and thorough service. More

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My car was returned with all my tires significantly deflated, after being rotated. With no clarification why? deflated, after being rotated. With no clarification why? More

by GWERTHEIMER Verified Customer Verified Customer

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The whole experience was seamless. The valet service is wonderful. Everyone was pleasant and professional. The valet service is wonderful. Everyone was pleasant and professional. More

by tonyy Verified Customer Verified Customer

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They picked up my car in a timely fashion and left me a loaner for the day, and when they returned my car all the work was done to my satisfaction b=pus a follow-up call to meet with me after the holiday's loaner for the day, and when they returned my car all the work was done to my satisfaction b=pus a follow-up call to meet with me after the holiday's and go over all the features in my car, as I need a refresher course...being a senior. Genisus of Naples get's 5 stars from me! THANK YOU GENESIS. More

by EVANSONTHEBEACH Verified Customer Verified Customer

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Great and clean venue! Super professional! Employees all have a smile and are very courteous Super professional! Employees all have a smile and are very courteous More

by KSM0 Verified Customer Verified Customer

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I’ve always received the best service at the Naples dealership! Professional, great communication, quality, service, timely I wouldn’t go anywhere else. Love my Genesis. dealership! Professional, great communication, quality, service, timely I wouldn’t go anywhere else. Love my Genesis. More

by LUVLYF8485 Verified Customer Verified Customer

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They follow through on what they say they will do. Pawel is the best rep. for your company! Pawel is the best rep. for your company! More

by fishinglarryr Verified Customer Verified Customer

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