Alexandra Gutierrez | Page 21
Service Advisor
Shottenkirk Nissan Katy
25550 Kingsland Boulevard
Katy, TX 77494
Languages Spoken
English
Spanish
211 Reviews
Write a Review211 Reviews of Alexandra Gutierrez
November 17, 2021
El departamento de servicio funciona muy bien pero el departamento de venta post ventas muy mal no solucionan problemas departamento de venta post ventas muy mal no solucionan problemas More
Other Employees Tagged: Dianna Evans , Daniel Cardona, Mario Henriquez, Cory Jackson, Will Salazar
November 04, 2021
I, unfortunately, was very dissatisfied and disappointed in my last two visits to Katy Nissan to have my vehicle serviced. I spent over a thousand dollars out of pocket, all for my engine light to come on l in my last two visits to Katy Nissan to have my vehicle serviced. I spent over a thousand dollars out of pocket, all for my engine light to come on less than a month later. I then took my vehicle back and was asked for my extended warranty information (which I gave that moment) but was not informed that the dealership does not work with the warranty company until the diagnosis was completed and costed me another $197. Absolutely no work was completed on my vehicle and I was forced to go back to pick it up and find somewhere else to get the work completed. I should have been informed the very moment I handed my warranty information over that Katy Nissan doesn’t work with that particular company. Instead, I feel like I was taken advantage of and ended up spending way more money than I needed to. More
Other Employees Tagged: Paige Kuebler, Dion Weeks
November 04, 2021
Everyone was helpful! And the service did not take too long. I got there early and they took care of my car right away. long. I got there early and they took care of my car right away. More
Other Employees Tagged: George Peters , Christian Farris, Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Will Salazar, Dion Weeks