Alexandra Holzworth

Katherine Pacheco was very kind and accommodating to our needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. More

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I purchased my vehicle 6 years ago from Toyota South. On Tuesday, December 31, 2024, I brought my vehicle in for service because the TRAC OFF and engine lights were on. On Saturday morning, I recei On Tuesday, December 31, 2024, I brought my vehicle in for service because the TRAC OFF and engine lights were on. On Saturday morning, I received a call informing me the vehicle was ready. The vehicle wouldn’t start, requiring a jump-start by Dwayne. The car began shaking while driving home, and within 15 minutes, it slowed to a crawl, maxing out at 15 mph. This happened on a busy intersection, putting me in a dangerous situation. Despite calling Toyota South to report this emergency, no one followed up, forcing me to have the vehicle towed home as the dealership had already closed. On Monday, January 6, 2025, I returned the vehicle for further service. I spoke to the General Manager who was extremely helpful and professional. He provided me with a rental and ensured me that the issue would be resolved. Unfortunately, as helpful as he was, my vehicle has not been fixed as I write this letter. The vehicle was returned to me on Tuesday, January 7, 2025, at approximately 12:30 p.m. However, I had to return it yet again on Thursday, January 9, 2025, at 10:10 a.m. due to the same unresolved problem. Now, I am being told that the service team has detected “new codes.” On Tuesday when I picked the vehicle, I was informed by Steve, the service manager that I needed a new battery in order for the vehicle to work properly. I complied with this recommendation by purchasing and installing a battery as advised. Despite this, the same issue persists, and my vehicle remains at Toyota South. This is after paying nearly $1,800. At this point, I am left to conclude one of three possibilities: My vehicle was misdiagnosed from the beginning. The diagnostic equipment being used is faulty and failed to identify the issue accurately. The mechanics are incapable of properly diagnosing or repairing my vehicle. More

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Lorenzo & Toyota South took excellent care of me during the process of purchasing my beautiful Camry Se 2022. He been their for quite some time and he’s knowledgeable of every aspect of purchasing your ne the process of purchasing my beautiful Camry Se 2022. He been their for quite some time and he’s knowledgeable of every aspect of purchasing your next car. More

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Excellent service and courteous staff My service advisor Excellent service and courteous staff My service advisor KONNER has done a great job in getting my vehicle serviced properly. This last service took Excellent service and courteous staff My service advisor KONNER has done a great job in getting my vehicle serviced properly. This last service took so much longer than the previous service due to the volume, but I am still happy with Toyota South. More

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I'm very happy for the service is has so good thank you for the service again see you next time God bless you b for the service again see you next time God bless you b More

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I bought my car from your store and everyone have been very pleasant respectful and punctual whenever I bring in my car. Service is great no problem very pleasant respectful and punctual whenever I bring in my car. Service is great no problem More

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2nd vehicle bought . Great experience. Will be back for another vehicle in three years Love my Tacoma and the staff at Toyota South Thank you. another vehicle in three years Love my Tacoma and the staff at Toyota South Thank you. More

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It was a great service and not too long they called me and everyone was wonderful I will always return for future services and will tell everyone and everyone was wonderful I will always return for future services and will tell everyone More

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This dealership put me in a brand new car. I have never had a new car before. I spoke with lorenzo on the phone and he listened and delivered!!! had a new car before. I spoke with lorenzo on the phone and he listened and delivered!!! More

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Great! Transaction was quick , smooth and pleasant. Staff was very prompt , knowledgeable about the product they were selling and got us the price I was l Transaction was quick , smooth and pleasant. Staff was very prompt , knowledgeable about the product they were selling and got us the price I was looking for. Great job folks! More

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