Alexis Keener
Alexis Keener at Dave White Chevrolet
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Alexis Keener

BDR

Dave White Chevrolet

5880 Monroe St
Sylvania, OH 43560

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4.1
32 Reviews
4.1

32 Reviews

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32 Reviews of Alexis Keener

March 04, 2024

Dealership Rating
Employee Rating

Service was great no complaints everything everything I asked for was done on my vehicle. Thank you very much. This is my fourth Corvette and I always bring them to Dave White’s for service because I can t More

by dpb914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Comiskey, Robert Whitt

Mar 04, 2024

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

June 09, 2023

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I am satisfied with punctuality and work………thank you very much to you all smile More

by meshavbrown888
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2023

Dave White Chevrolet responded

Meshav, Thank you so much for your kind words for Alexis, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 24, 2023

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What an unpleasant experience. We had an appointment but when it got towed in we were told it would be a few days before anyone was going to look at it. Alexis never called u More

by Jon Miller
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 27, 2023

Dave White Chevrolet responded

We're sorry to hear about your experience, Jon, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 30, 2023

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Was very pleased with everything from the last two purchases with the exception when I had it in about a year ago for an oil change and discovered oil was not put back in the vehicle. Ever since then More

by kkrieg44
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Carr, Joe Cook, Kaleigh Gray , Tracy Hayes

Mar 30, 2023

kkrieg44 responded

My feedback would have been 5 stars across the board but there was one problem with service a few appointments ago. I had it in for an oil change, among a couple other service needs things, I discovered there wasn't any oil in the vehicle and the check engine light turned on. I've had it back in 3x since for other service when the check engine light keeps coming on. I've been told that there was another problem discovered and it was taken care of each time that I paid for. It is still happening to this day and it happened again yesterday.

March 20, 2023

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Got me right in my service was fantastic lady was very nice and helpful very good service More

by JIM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Racquel Hossler, Alexis Schultz , Vanessa Cole

Mar 21, 2023

Dave White Chevrolet responded

Thank you for your business and this review, Jim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 19, 2023

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Employee Rating

Great place, took a littel longer than expected. In the beginning they keept me updated but going towards the end I didn't hear anything, so I had to call and ask what's going on. More

by petraarnold350
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ganues

Mar 20, 2023

Dave White Chevrolet responded

Petra, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 15, 2023

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Employee Rating

It took 1. 5 weeks to get an invoice emailed to me. The car service was great, but following up on an email/multiple phone calls was a disappointment. More

by csmit34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vanessa Cole, Justin Jacobs

Feb 15, 2023

csmit34 responded

A

February 03, 2023

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Employee Rating

A Great service experience. I would utilize Dave white again if I ever have a collision repair need. More

by mmitch11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Racquel Hossler, Alexis Schultz, Eric Roznoski , Vanessa Cole, Kyle Ganues

Feb 03, 2023

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

January 25, 2023

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Employee Rating

lousy service, they play with the clients' time, they communicate with the client for other things and they are not able to communicate to cancel an appointment, they make the client go, waste the day an More

by Juan pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2023

Dave White Chevrolet responded

Thank you for your review, Juan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 06, 2022

Dealership Rating
Employee Rating

Left a large crack on top of dash. Tried to convince me was previously there. Did not feel like arguing so left it be. Vehicle needed cosmetic work anyway. Disappointed they attempted More

by Disappointed
Workmanship
Service Communication
Recommend Dealer
No
Dec 10, 2022

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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