Alexis Neff

Recently bought a 2026 4Runner Limited HEV. Process was seamless thanks to Alexis Neff – very professional, followed up promptly on questions and never made us feel pressured. If she didn’t kno Process was seamless thanks to Alexis Neff – very professional, followed up promptly on questions and never made us feel pressured. If she didn’t know something, she didn’t make anything up and never faked an answer - she went and got the accurate answer. Clear communicator, friendly and respectful. Smooth and stress-free transaction. Shout-outs also to: Pete who helped handle the final paperwork efficiently; Brandon who detailed our vehicle, and Tom who pitched in at pick-up. Switched our business from another local Toyota dealer. Will definitely come back to Suburban Toyota in Troy – recommend working with Alexis. More

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I recently purchased a 2026 Toyota RAV4 from Suburban Toyota of Troy, and I couldn’t be more pleased with the entire experience. From start to finish, my sales representative Alexis Neff made the process Toyota of Troy, and I couldn’t be more pleased with the entire experience. From start to finish, my sales representative Alexis Neff made the process incredibly smooth and straightforward. Alexis was knowledgeable, patient, and genuinely invested in helping me find the right vehicle at the right price. She listened to my needs and didn’t push unnecessary add-ons or pressure me into anything I wasn’t comfortable with. Her professionalism and friendly demeanor made what can often be a stressful process feel effortless. I also want to commend Sales Manager Darius, who worked closely with us to secure the best possible deal. His willingness to negotiate fairly and transparently showed that this dealership truly values its customers and wants to build long-term relationships rather than just make a quick sale. The entire team at Suburban Toyota of Troy exceeded my expectations. I’m driving away in a wonderful vehicle, and I have complete confidence in my purchase. If you’re in the market for a Toyota, I highly recommend asking for Alexis Neff – she’ll take great care of you. Thank you, Alexis and Darius, for making this such a positive experience! More

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This dealership is absolutely amazing. They worked a miracle for me and both Alexis and Pete were the superstars. After getting the runaround from multiple dealerships in that area, Alexis They worked a miracle for me and both Alexis and Pete were the superstars. After getting the runaround from multiple dealerships in that area, Alexis scheduled me a time to meet with her the next day and even with bad credit they were able to get me into a vehicle that same day. If you need someone who is going to make buying a car an easy and stress-free experience, I highly recommend Alexis. More

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Great company! !! I am being treated with excellent service... very satisfied... eveybody treated you right... i will rexommend this company.. !! I am being treated with excellent service... very satisfied... eveybody treated you right... i will rexommend this company.. More

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