Alexis Rhoden

Felt welcome from the 1st conversation to the last. Walked out with a car I loved. Walked out with a car I loved. More

by KRISTYSTROCCHIA Verified Customer Verified Customer

Report | Print

The service was great, but we were promised a tv after the purchase of our vehicle and were never given the vehicle the purchase of our vehicle and were never given the vehicle More

by DWAYNEGREERJR Verified Customer Verified Customer

Report | Print

It’s a great place to buy a car. This is the second vehicle that I have bought from them in one year. This is the second vehicle that I have bought from them in one year. More

by PMABRAND Verified Customer Verified Customer

Report | Print

The level of service was exceptional and would recommend them to all of my friends. them to all of my friends. More

by KASSANDRA1182 Verified Customer Verified Customer

Report | Print

My gap moneyYou never return it I been in there several times When can I get my money without going to the BBB times When can I get my money without going to the BBB More

by LOLETIARANGE Verified Customer Verified Customer

Report | Print

Great experience from the first contact. Everyone was very helpful and ensured all my needs were taken care of. Everyone was very helpful and ensured all my needs were taken care of. More

by RJW5900 Verified Customer Verified Customer

Report | Print

I really appreciated her professionalism and her willingness to help assist me to get my new car! And I look forward to working with her in the future… willingness to help assist me to get my new car! And I look forward to working with her in the future… More

by contrell_palmer Verified Customer Verified Customer

Report | Print

After selling the vehicle and paper work signed, I called Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she drop Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she dropped me like a hot potato. I notified the sales manger whom was apologetic and helpful. Great dealership sales person 👎🏼 More

by NON Verified Customer Verified Customer

Report | Print

Alexis was fantastic! I was greeted immediately upon entering the dealership and every interaction from that point was fantastic. Alexis was knowledgeable, professional, a I was greeted immediately upon entering the dealership and every interaction from that point was fantastic. Alexis was knowledgeable, professional, a great listener, and patient. Every additional person I interacted with (Bogdan and Mike) were equally friendly, kind, and patient. My initial (and subsequent) experience with the team at VW Oak Lawn made it such that while I didn't "want" to get a new car, the circumstances around needing to get one led me to only wanting to work with them. I am very pleased with my Taos but even more pleased with the entire experience. Bonus points...everyone at the dealership genuinely seemed happy to be there and enjoyed working together. More

by LAUREN_AMOS81 Verified Customer Verified Customer

Report | Print

Alexis smile and welcoming personality, made my experience great. The finance process went smoothly thanks to Mr. Kevin. experience great. The finance process went smoothly thanks to Mr. Kevin. More

by Lewis Verified Customer Verified Customer

Report | Print