Alfonso Lopez

I had a very pleasant experience with a honest & trustworthy sales representative. Mr Peter Stanwick. He made up for an awful 2 months dealing with the service department and a sales representative trustworthy sales representative. Mr Peter Stanwick. He made up for an awful 2 months dealing with the service department and a sales representative at Hoffman Porche. It is disgusting how deceitful certain individuals were at Hoffman Porche. Mr manager, I am still waitng for your email invitation to sit eith you early this morning - BTW - its now 7:43PM. Thank you Peter for providing an exemplary experience and for proving that honesty & integrity are two of the best traits a human being can possess. Your co-workers at Porche could learn a lot from you! More

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Great experience - friendly, knowledgeable and helpful sales team made the whole process fast and efficient!! sales team made the whole process fast and efficient!! More

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Worst after sale customer support, response & execution. Not at all supportive. They can add any add-on purchases very much online and instantly. I have accepted service contract while concluding the purcha Not at all supportive. They can add any add-on purchases very much online and instantly. I have accepted service contract while concluding the purchase but I realize later it’s not worth it paying in advance and I have requested to cancel. Initial response after following up is few days, I have waited and followed through then they said it will take 6-8 weeks.?I really don’t understand why this would take longer. I will not suggest to buy from Hoffman Audi East Hartford. Not happy at all. More

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Very poor service and communication. All they want is your money. Lied about emissions on the car. No one, not even management will return my phone calls. They’re attentive if you’re a p All they want is your money. Lied about emissions on the car. No one, not even management will return my phone calls. They’re attentive if you’re a potential sale, afterwards they’re done with you. More

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Purchased a car using Alphonso. . love the car…didn’t appreciate the condescending attitude or the lie after lie and lie…Called… never returned my phone calls .. continued to lie tha . love the car…didn’t appreciate the condescending attitude or the lie after lie and lie…Called… never returned my phone calls .. continued to lie that he returned my calls… even the sales manager wouldn’t even speak to me… like I said… love the car… hate being disrespected because we are women More

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I just purchased my 4th Audi A4 from Hoffman Audi. Though I live in Ma. and there is another dealership closer, I have always gone to Hoffman's where I have consistently had a really wonderful experience!! I I live in Ma. and there is another dealership closer, I have always gone to Hoffman's where I have consistently had a really wonderful experience!! I worked with Alfonso Lopez this time who was extremely responsive, friendly, helpful and knowledgeable. Dylan was incredibly helpful as well in getting me the car I wanted at the right price. I would always recommend anyone within driving distance to use them!!! Can't go wrong!! More

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Alfonso was great to work with. He is extremely thorough and knowledgeable. Thank you so much Alfonso! We love our new Audi and appreciate all the time you took to make sure we were comfortable with all the and knowledgeable. Thank you so much Alfonso! We love our new Audi and appreciate all the time you took to make sure we were comfortable with all the awesome interior features. More

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Alfonso listened and asked me questions to figure out what was the best car to suit my needs. As a woman I was worried that a salesperson would try to steamroll or talk down to me- and that’s not what ha what was the best car to suit my needs. As a woman I was worried that a salesperson would try to steamroll or talk down to me- and that’s not what happened Alfonso was there every step of the transaction. When someone else purchased the one he had in inventory he went to work and located another for me. The purchase was seamless and stress free! Thank you Alfonso for my new SQ5! More

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