Alfonso Mora | Page 7

The service rep went above and beyond for me and made sure that he did all that he could to make sure that my part was under warranty. I was so grateful for him and all that he did for me. sure that he did all that he could to make sure that my part was under warranty. I was so grateful for him and all that he did for me. More

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I had such a wonderful experience getting my Kia serviced for the first time at Car pros! I believe it was Manual Salinas (that was the name on my receipt but it may have been another kind gentleman) who hel for the first time at Car pros! I believe it was Manual Salinas (that was the name on my receipt but it may have been another kind gentleman) who helped me and he was so kind and walked me through the process which was so appreciated. I will be coming back here for my next service, thank you for making this a great experience! More

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Ivan Cervantes our sales person was the best part of my car buying experience. He answered all my questions in a timely manner and in a way that made everything easy to understand. car buying experience. He answered all my questions in a timely manner and in a way that made everything easy to understand. More

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Highly recommend! During the whole process Christian was very patient and attentive. Very happy with my 2024 kia Niro During the whole process Christian was very patient and attentive. Very happy with my 2024 kia Niro More

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This was my first Kia service experience and it went great. Manny took my info and was very upbeat and friendly. My car was serviced and ready within the timeline given. great. Manny took my info and was very upbeat and friendly. My car was serviced and ready within the timeline given. More

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Great service! We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from o We searched many dealerships before purchasing our EV9. Kia Huntington Beach was the winner for the deal. They went down almost $400 per month from one of the quotes we received. They had all the paperwork ready for us to sign at 8pm on Sunday night. Even being late, they even were showing us all about the car late on Sunday on the parking lot after the deal was closed. More

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Be aware from this dealership One of the worst experiences I ever have in my life , before I bought 3 car from another dealership and this not happened with me I am running behind this delership t experiences I ever have in my life , before I bought 3 car from another dealership and this not happened with me I am running behind this delership to finish my registration of my car that i bought at January 8th 2024 and no action taken, I check the DMW website and shows that the application returned back to them to addition actions at January 26th and up-to-date no action taken , I went to the showroom in Huntington Beach asking them about my registration meet someone and he leave me and go inside chatting , laughing with another employee and ignoring me , I decided to call to make a complain about this to the general manager and every time he is in a meeting as if this meeting no end at all ,I called them the next day and they transfer me to assistant manager to hear another story that they work on the registration before even I brought my car which is more then 120 days imagine 120 days , 4 months and they can’t solve the problem any way he will update me after 2 hours which is not happening he didn't even try to call me at all , they don't need me to contact Customer service zero stars Actions to solve any problem which is there scope of work Zero stars Now I don't trust any words from them More

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took care of the recall repair in a timely manner, team was friendly and completed the work within the time frame they stated. was friendly and completed the work within the time frame they stated. More

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Great and fast! They called me back like they said they would. Thank you so much. They called me back like they said they would. Thank you so much. More

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Service desk was prompt and courteous even on a rainy day. Text communication was great. Quick and easy pick up yoo. day. Text communication was great. Quick and easy pick up yoo. More

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