Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown | Page 14

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
264 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

5.0

264 Reviews

Write a Review

264 Reviews of Ali Brown

January 28, 2024

Dealership Rating
Employee Rating

Great place but the service could be better. They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for More

by Sworlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY

Jan 29, 2024

Mastrovito Hyundai responded

Hello! Thanks for taking the time to speak with me today! We look forward to assisting you on Saturday to address your additional concerns. #makeyourmovetomastrovito

January 28, 2024

Dealership Rating
Employee Rating

It is truly because of the service staff and a couple of other employees that I feel appreciative on purchase of a Hyundai from Mastrovito. Gina is always friendly on the phone when I call, Ali B, has been More

by rolandjohnathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser , ZACH BUDWAY, Hai Le, Gina - Receptionist

Jan 30, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thank you for sharing your experience with your friends and family!! #makeyourmovetomastrovito

January 18, 2024

Dealership Rating
Employee Rating

It is a pleasure doing business with Mastrovito,s service dept. They greet you quickly and friendly. Service is quick and efficient. Service people keep you up to date on progress and when done someone escor More

by hurley3858
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari, Braelynn Merrell

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 17, 2024

Dealership Rating
Employee Rating

We were waiting for our vehicle with a 6 month old and it was very accommodating and quick. Also very much appreciate the free service on my new car More

by shelbyr96
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ZACH BUDWAY

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 16, 2024

Dealership Rating
Employee Rating

Everything was very professional and on time. I received all help I needed that day and the day after. More

by bosit2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 13, 2024

Dealership Rating
Employee Rating

Everything was perfect , they did a wonderful job taking care of me !! I will be back again !!! More

by DAVIDH3369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Gina Mastrovito-Smith, Braelynn Merrell, John Kiley , ZACH BUDWAY, Eliot fazekas

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 12, 2024

Dealership Rating
Employee Rating

You have the best customer service ever. Every single person I have dealt with has been amazing!! Please don’t ever change great customer service is hard to find especially today😉 More

by roehomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell , Hai Le

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 11, 2024

Dealership Rating
Employee Rating

if braelynn merrell is the young lady at the service counter she is an exceptional employee. she went out of her way each time i had to bringmy car in and made sure i got home, Very polite made it eas More

by WPARZYCH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 10, 2024

Dealership Rating
Employee Rating

Courteous met us at the door and walked you through registration and to the waiting room. Kept you informed on what’s going on and how long it would be. More

by roccoz1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY

Jan 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 04, 2024

Dealership Rating
Employee Rating

I love this place, it is a great dealer and I plan to do all my service and business here. More

by rdurgan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY

Jan 05, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

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