Ali Brown | Page 14
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
5 yrs, 2 mos
Industry Experience
12 yrs, 1 mo
Languages Spoken
English
264 Reviews
Write a Review264 Reviews of Ali Brown
January 28, 2024
Great place but the service could be better. They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for They've told me 3 times that they fixed my automatic restart and I've yet to see it work. I've had my car there a couple of times and had to wait for at least a week or more to get it done. Good thing I have two cars. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY
January 28, 2024
It is truly because of the service staff and a couple of other employees that I feel appreciative on purchase of a Hyundai from Mastrovito. Gina is always friendly on the phone when I call, Ali B, has been other employees that I feel appreciative on purchase of a Hyundai from Mastrovito. Gina is always friendly on the phone when I call, Ali B, has been great to help me get my vehicle in for its yearly undercoating and interior protection. Last and not least Luke and Zach have been absolutely amazing when I bring my vehicle in for service. Also, Luke friendly advice helps me keep proactive on possible care services of the vehicle to keep in mind. It is because of them, I happy with my vehicle, will most likely purchase my next vehicle from Mastrovito and definitely keep telling my friends and family about my positive experiences. More
Other Employees Tagged: Luke Kiser , ZACH BUDWAY, Hai Le, Gina - Receptionist
January 18, 2024
It is a pleasure doing business with Mastrovito,s service dept. They greet you quickly and friendly. Service is quick and efficient. Service people keep you up to date on progress and when done someone escor dept. They greet you quickly and friendly. Service is quick and efficient. Service people keep you up to date on progress and when done someone escorts you to your vehicle. More
Other Employees Tagged: Tony Licari, Braelynn Merrell
January 17, 2024
We were waiting for our vehicle with a 6 month old and it was very accommodating and quick. Also very much appreciate the free service on my new car was very accommodating and quick. Also very much appreciate the free service on my new car More
Other Employees Tagged: ZACH BUDWAY
January 16, 2024
Everything was very professional and on time. I received all help I needed that day and the day after. I received all help I needed that day and the day after. More
Other Employees Tagged: Gina Mastrovito-Smith, Luke Kiser, Braelynn Merrell, AARON USYK, John Kiley , ZACH BUDWAY
January 13, 2024
Everything was perfect , they did a wonderful job taking care of me !! I will be back again !!! care of me !! I will be back again !!! More
Other Employees Tagged: Michael Scavo, Gina Mastrovito-Smith, Braelynn Merrell, John Kiley , ZACH BUDWAY, Eliot fazekas
January 12, 2024
You have the best customer service ever. Every single person I have dealt with has been amazing!! Please don’t ever change great customer service is hard to find especially today😉 Every single person I have dealt with has been amazing!! Please don’t ever change great customer service is hard to find especially today😉 More
Other Employees Tagged: Braelynn Merrell , Hai Le
January 11, 2024
if braelynn merrell is the young lady at the service counter she is an exceptional employee. she went out of her way each time i had to bringmy car in and made sure i got home, Very polite made it eas counter she is an exceptional employee. she went out of her way each time i had to bringmy car in and made sure i got home, Very polite made it easy to do business with your dealership. she is a credit to your company and deserves to be told so, Iwish i got her name young girl with glasses at service counter More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
January 10, 2024
Courteous met us at the door and walked you through registration and to the waiting room. Kept you informed on what’s going on and how long it would be. registration and to the waiting room. Kept you informed on what’s going on and how long it would be. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY
January 04, 2024
I love this place, it is a great dealer and I plan to do all my service and business here. all my service and business here. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley , ZACH BUDWAY
Dealership Inventory (477 Vehicles)

