Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Ali Brown

Overview Reviews (166) Inventory (574)

Contact Me

View All Employees

< View All Employees

Ali Brown

Refer Me

Ali Brown | Page 16

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me

4.9

166 Reviews

Overview Reviews (166) Inventory (574)

Dealership Experience

3 yrs, 1 mo

Industry Experience

10 yrs

Languages Spoken

English

4.9

166 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Ali Brown

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

166 Reviews of Ali Brown

January 15, 2023

Dealership Rating

Employee Rating

Everything is good but not great, service, seating area, and other stuff. Too crowded, and almost not enough seating. and other stuff. Too crowded, and almost not enough seating. More

by rachgardengirl

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

January 15, 2023

Dealership Rating

Employee Rating

Very professional and timely. service. Very satisfied with the service department and staff. Recieved notice when service was completed. service. Very satisfied with the service department and staff. Recieved notice when service was completed. More

by traceyannmills44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Mastrovito , Tony

Helpful 0

Report | Print

Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

Dealership Rating

Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Helpful 0

Report | Print

Jan 16, 2023 -

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023 -

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

Dealership Rating

Employee Rating

I am very pleased with the service that my car received while at Mastroviti Hyundai. while at Mastroviti Hyundai. More

by RLARKIN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Helpful 0

Report | Print

Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

Dealership Rating

Employee Rating

Got my car in on time took around an hour and a half very professional professional More

by gima.terrie

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Helpful 0

Report | Print

Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 11, 2023

Dealership Rating

Employee Rating

I always have the best experience when I go there. The staff is always friendly and my wait isn’t long! The staff is always friendly and my wait isn’t long! More

by ABoyer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are happy to hear that you had a wonderful experience! #makeyourmovetomastrovito

January 11, 2023

Dealership Rating

Employee Rating

Extremely helpful in getting me everything I wanted and needed, along with amazing customer service! needed, along with amazing customer service! More

by acetomadiana70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Zawatski, Frank Mastrovito, Dzejla Bungur

Helpful 0

Report | Print

Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 05, 2023

Dealership Rating

Employee Rating

They treat their customers like family and how they want their family members treated. They continue to stay in touch after the deal is done. I purchased my vehicle there and 8 mo later leased a vehicle for their family members treated. They continue to stay in touch after the deal is done. I purchased my vehicle there and 8 mo later leased a vehicle for my sister there. When time comes I will return to Mastrovito's for sure. More

by jw13456

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aldin Mekic, Braelynn Merrell

Helpful 0

Report | Print

Jan 06, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

Jan 06, 2023 -

jw13456 responded

You will for sure. Thank you for everything. And a special thank you to Aldin Mekic. He is a great person to work with.

January 04, 2023

Dealership Rating

Employee Rating

Great service. Friendly. Always happy with my business and decision to purchase my vehicle at Mastrovito Hyundai Friendly. Always happy with my business and decision to purchase my vehicle at Mastrovito Hyundai More

by Dallas H

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Helpful 0

Report | Print

Jan 05, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 03, 2023

Dealership Rating

Employee Rating

Everyone I interacted with was professional and cordial. Work was done and I was notified promptly. Great experience overall. Work was done and I was notified promptly. Great experience overall. More

by rsege

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Helpful 0

Report | Print

Dealership Inventory (574 Vehicles)

2022 Hyundai Palisade | used

$38,999

2022 Hyundai Palisade

used

Moonlight Cloud exterior

Automatic

All-wheel Drive

$38,999

View Vehicle Details

View Details

2018 Ford Escape | used

$15,599

2018 Ford Escape

used

N/A exterior

Automatic

Front-wheel Drive

$15,599

View Vehicle Details

View Details

2024 Hyundai Palisade | new

$54,525

2024 Hyundai Palisade

new

Steel / Graphite exterior

Automatic

All-wheel Drive

$54,525

View Vehicle Details

View Details

2021 Jeep Gladiator | used

$39,599

2021 Jeep Gladiator

used

Black Clearcoat exterior

Automatic

Four-wheel Drive

$39,599

View Vehicle Details

View Details

2022 Kia Sportage | used

$22,599

2022 Kia Sportage

used

Pacific Blue exterior

Automatic

All-wheel Drive

$22,599

View Vehicle Details

View Details

2021 Chevrolet Silverado 1500 | used

$32,999

2021 Chevrolet Silverado 1500

used

Shadow Gray Metallic exterior

Automatic

Four-wheel Drive

$32,999

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.