Ali Tanbakuchi | Page 40

Helpful salespeople, easy process and non pushy finance person. I enjoyed my experience at Manly. person. I enjoyed my experience at Manly. More

by LINDSAYLEE32 Verified Customer Verified Customer

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I drove over 4 hours to manly Honda for my new accord. They were able to help me get the deal I was looking for and Greg Morelos made the whole experience quick and easy! They were able to help me get the deal I was looking for and Greg Morelos made the whole experience quick and easy! More

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The finance manager, Ali Tanbakuchi, was amazing. It was the fastest, most painless, car finance piece I have ever had! He was friendly, funny and knowledgeable. the fastest, most painless, car finance piece I have ever had! He was friendly, funny and knowledgeable. More

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It was a pleasure working with Tom Haidet while purchasing our Honda Pilot, I have purchased many vehicles over the years and it was wonderful working with a Salesman that knows about the product a purchasing our Honda Pilot, I have purchased many vehicles over the years and it was wonderful working with a Salesman that knows about the product and was able to show me all the details about it. Thank you Tom ! Karthy and David More

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Ali Tanbakuchi did an outstanding job and explain my options. He made sure we understood everything. Also Itzel Sanchez Orozco was really did an awesome job. We had a great experience and will recommen options. He made sure we understood everything. Also Itzel Sanchez Orozco was really did an awesome job. We had a great experience and will recommend family and friends to buy with them. More

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Ali did an outstanding job explaining all the options! He made sure that totally understood. Ali also made sure to let me know to contact him after my credit improved to get me a better rate! Ali goes He made sure that totally understood. Ali also made sure to let me know to contact him after my credit improved to get me a better rate! Ali goes above and beyond and I would recommend Ali to everyone! Thank you Ali Tanbakuchi More

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Clear, Kind, understanding efficient and thorough listened to my request. Not pushy, knew what they were talking about. Did not try to see me a car I did not want. listened to my request. Not pushy, knew what they were talking about. Did not try to see me a car I did not want. More

by SSWAR Verified Customer Verified Customer

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Update-after my review below, I was contacted by the manager, Cory, multiple times to try and make my experience better. It was a busy couple of months so it took a while to respond (and also update thi manager, Cory, multiple times to try and make my experience better. It was a busy couple of months so it took a while to respond (and also update this review), so his follow-up was very appreciated. I scheduled a service for a battery issue in November and while I was waiting for my car, Cory came out to talk about my experience. He was very kind, listened to all of my concerns, was receptive and everything I found missing from my previous experiences. If I based my review on just this interaction, it would be 5 stars. The service to my car was good, they did a safety check and replaced the battery free of charge. I feel like the battery probably should've been checked initially, but I'm not a mechanic. The windshield wipers were also broken and not addressed during the original sale or this visit, but I just changed those myself when rain was in the forecast. So jury is still out on the service department for me due to my own experience and reading other reviews. Seems like routine things are either not checked or ignored. But wanted to update my review for the assistance Cory gave me, he made my concerns feel heard and that was appreciated. Original-The initial sale was fine. Ali was very friendly during the final part, I liked him a lot. But as soon as I got the keys to my new to me, used car, there was a warning light on the dash and a message saying the key fob battery was low. I asked the salesman about it and he said to come back to the service department and it would be like 9 bucks to change them. I literally just bought the car for $30k and I need to come back and pay to have the key fobs work? I was too tired that night to deal with it, so I just left. I Googled it and changed it myself later. Ali had setup a detailing for me later in the week since the service department had closed that night already, which was really appreciated. My CRV looked great after it, but I noticed a scratch on the back the next day (I didn't take a close look immediately around the car that day, and that was my bad. I should've inspected it right away). We tried contacting the salesman for some questions about the car alarm I was having installed the next week for my insurance and to mention the scratch, and while my partner was calling him, the salesman texted my partner to text him. Felt a bit unprofessional but ok. He was probably busy. My SO texted him the questions and it took a few hours till the salesman called back. When the scratch was brought up he brushed it off and said it was impossible it occurred during the detailing. It's automated and never happens. He then said it was probably there all along and I just didn't notice it because it was dirty when I bought it. I know it was not there, because it was right next to a dent I asked about. I would've noticed it and the car wasn't that dirty when I bought it. I really didn't appreciate just being brushed off like that. The scratch wasn't a big deal, I just wanted it addressed incase someone did it and just didn't mention it happened. I felt like it should've been mentioned. Or also entirely possible, it could've happened in the parking lot before I came to pickup my car. Not a big deal, I wasn't asking for anything, I just wanted it acknowledged. So yes, I'm happy I bought the car, I feel like it was a good deal. The woman that helped me in the service department was amazing and went above and beyond. Ali was cool. The salesman was not and his service after the fact has been rubbish. I feel like I was just a commission and as soon as the keys were in my hands, I was somebody else's problem. I won't buy a car there again. I'll go to another Honda dealership. Or Freeman, they're way nicer. The service people are super nice at Manly though. More

by Nicole D Verified Customer Verified Customer

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I wasn’t hassled, fairly priced, really nice down to earth people. Would recommend to others. earth people. Would recommend to others. More

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Lorena Ortiz, from start to finish, was professional, courteous, knowledgable, kind, and not at all pushy. In all of the years that I've been purchasing vehicles, I've never expericenced such a streamlin courteous, knowledgable, kind, and not at all pushy. In all of the years that I've been purchasing vehicles, I've never expericenced such a streamlined, and easy purchase. She and the sales manager Ali Tanbakuchi were phenominal. I would definitely reccomend both of them to any of my friends, family members, or colleagues. More

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