Ali Zayyad | Page 5

Brittany is the BEST Brittany is simply the Best! She is caring and so knowledgeable with cars I couldn’t ask for a better person to help me in making my purchase. This i Brittany is simply the Best! She is caring and so knowledgeable with cars I couldn’t ask for a better person to help me in making my purchase. This is my 3rd time in dealing with her and the dealership and you are all way above the rest!!!! More

by Faronfamily Verified Customer Verified Customer

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Courtesy Maintainance Check Came in and had the car checked. Service was prompt and courteous. I was emailed results. Would have liked the Maintainance check to be explained in p Came in and had the car checked. Service was prompt and courteous. I was emailed results. Would have liked the Maintainance check to be explained in person, instead of via email, but everything else was fine. I talked to Mr. Zayaad about my gap insurance being taken off my car note, I was informed to get my questions answered by calling the phone number on my statement because he did not have certainty about the questions I had. Also, stating there were certain ways he could communicate information per Toyota request. More

by davidcookeii Verified Customer Verified Customer

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Customers for 15 years We just purchased our 4th vehicle from this dealership. Excellent dependable vehicles, great values and great service during the purchase and care of We just purchased our 4th vehicle from this dealership. Excellent dependable vehicles, great values and great service during the purchase and care of the vehicle during ownership keeps us as returning customers. No need to go anywhere else. More

by jjmkeane Verified Customer Verified Customer

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Not A satisfied Customer Second Time Around This dealership needs an audit. First, internet price and the sale price advertised was 1050.00 different. Over price The finance manager behavior dem This dealership needs an audit. First, internet price and the sale price advertised was 1050.00 different. Over price The finance manager behavior demeanor was unprofessional and unacceptable. Waiting to be financed took over 1 hour. I had to follow up about the 9.4 interest rate with a 7.21 credit score which was unacceptable. I am a repeated customer. The finance manager need to be terminated. When I question how he came to the figures? He ripped the contract up and storm out of the office. I almost walk out on the deal. The original for my trade was 2500.00 He tried to only give me 500.00. He ate up my trade for a warranty that I should have had an option of other warranties that was not offered. My saleman Ty was great! I am waiting my refund that should be 1050.00. The difference of the internet advertising price instead of 13 444.00 which was never posted on the Orland Toyota website. I am a repeat customer from 4 yrs ago and Brother purchased a jeep from he re because of my referral. I didn't appreciate the finance manager unprofessional, switching numbers because I am a female and African american. I will follow up with Toyota president and head quarters so no other customer will experience this going forward. This dealership / management must be held accountable misrepresentat ion held internet advertisement and a breakdown of warranty to each customer. I'm sure the finiance manager put some of my trade 2500.00 in his pocket. I felt taken advantage of and ripped off. I wish now, I had walk away like I started. They owe me and want my refund ASAP. Not happy. Not a good experience second time around. 2500 00 for a warranty is a lot of money. I never got a breakdown of the warranty. You cannot assume a customer money and finance it over the loan he started a 5 yrs. 6 months. Than changed after me questioning for 5 yrs. A 2 yrs. Warranty for a 5 yr. Fininace. I paying finance for 3 additional yrs. With no warranty. Total rip off. Need to be audited ASAP. The customers are the one to pay your salaries and keep your doors open. No customers ? No Toyota..no jobs. Ask GM! More

by cherylhorton451 Verified Customer Verified Customer

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Great people, great experience This is by far the best dealership I’ve worked with and would recommend them to anyone. Keep up the great work! Hands down a great experience! This is by far the best dealership I’ve worked with and would recommend them to anyone. Keep up the great work! Hands down a great experience! More

by mrogina Verified Customer Verified Customer

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Happy Very friendly atmosphere, fast service clean dealership coffee when it ran out. We found our car and were able to go for a test ride and our sales per Very friendly atmosphere, fast service clean dealership coffee when it ran out. We found our car and were able to go for a test ride and our sales person was very nice More

by jackiezaber Verified Customer Verified Customer

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Happy Traveler I went to Orland Toyota to see what the price of the Rav 4 was and what I could get for ny truck. I was happy with the price of the Rav 4 but not real I went to Orland Toyota to see what the price of the Rav 4 was and what I could get for ny truck. I was happy with the price of the Rav 4 but not real happy with the trade in price, with some negotiating I feel I got a fare price and decided to macke the deal. Everyone I dealt with was friendly and listened to my wanrs and needs. I am happy with the way the Rav 4 handles on the road and all the safety features. More

by Menright54 Verified Customer Verified Customer

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Great salesman Great person , knowledge.. customer service. Went to 4 toyota dealers that day. I own Toyotas. Never went to Orland Toyota. Marek was so kind to us th Great person , knowledge.. customer service. Went to 4 toyota dealers that day. I own Toyotas. Never went to Orland Toyota. Marek was so kind to us that we Thanked him .Marek treated us like Family. If your looking for a good Deal look into Orkand Toyota. And ask for Marek.. More

by marklaz8 Verified Customer Verified Customer

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Orland Toyota This a great business if you are looking for a new car. The saleswoman we worked with was very informative and friendly. She explained everything cle This a great business if you are looking for a new car. The saleswoman we worked with was very informative and friendly. She explained everything clearly with no pressure. More

by Olsena1 Verified Customer Verified Customer

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Excellent attention to detail. Also explained VERY clearly Excellent assistance from the sales down to the finance part of the sale. The dealership has VERY well trained associateds. Nor was excellent as well Excellent assistance from the sales down to the finance part of the sale. The dealership has VERY well trained associateds. Nor was excellent as well as Ari. More

by Satisfied Customer Verified Customer Verified Customer

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