Ali Zayyad | Page 8

A pleasure to deal with very easy to do business with Made buying a car simple there are no games no run around everybody's very honest and open and did as they said they would do. follow through and cal Made buying a car simple there are no games no run around everybody's very honest and open and did as they said they would do. follow through and callbacks where excellent well done Orland Toyota More

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Great experience Gino our salesperson was very friendly and personable. He also answered all our questions. The rest of the staff was very nice also. I liked the fact Gino our salesperson was very friendly and personable. He also answered all our questions. The rest of the staff was very nice also. I liked the fact that you could dicker with them a little-part of the fun in buying a new car. More

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New Car Buyer Our experience with Orland Toyata was great. Andrew Lash was professional, knowledgeable, polite and helpful. We will definitely recommend Andrew L Our experience with Orland Toyata was great. Andrew Lash was professional, knowledgeable, polite and helpful. We will definitely recommend Andrew Lash. Other employees we dealt with were helpful and courteous - Roxanne, Chris Fischer, Robin and Ali. Thank you very much. We love our Highlander. More

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Amazing Marek was an amazing person to deal with while buying the car. Considering that this was my first time buying a new car I am very happy with the exper Marek was an amazing person to deal with while buying the car. Considering that this was my first time buying a new car I am very happy with the experience. The fact that he came from another dealership just because I asked for someone who speaks Polish was really useful. I am very happy with the car and with the price. 0% interest? I couldn't ask for a better deal!!! More

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Financing put our auto loan under wrong bank! Do not go to this dealership- sales rep we worked with was fine but the financial guy completely screwed up our auto loan. We went in pre-approved wi Do not go to this dealership- sales rep we worked with was fine but the financial guy completely screwed up our auto loan. We went in pre-approved with our bank and he put the loan under the wrong bank (nothing showed that bank in the paperwork copies we were given) and we had to pay over $100 to get it switched to the correct bank. More

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Disappointment I visited the dealership about 30 days. I was browsing and unsure of what to get - Highlander, Avalon or Camry. I visited other dealerships and beca I visited the dealership about 30 days. I was browsing and unsure of what to get - Highlander, Avalon or Camry. I visited other dealerships and became frustrated at my inability to get what I wanted - a 2016 Avalon with Cosmic Gray Exterior and Almond Interior. I had test driven it and liked it very much. However, it was a hybrid, which I was not interested in. I emailed to three other Toyota for those specific colors/model. Janet Nelson from Toyota/Tinley Park responded with a price quote and began researching color availability. She indicated the combination did not exist. I went back on 04/28/2016 and was taken care by Brittany. Nice personality. She did some research hoping to find it with another dealer by engaging in a trade. No luck. She said the only Avalon XLE came in Cosmic Gray with black interior. I decided to proceed with this one. I referenced the email from Janet. She took it to the Manager and they agreed. To make a long story short, the agreed upon sales price, financing and other fees signed by me were not reflected in the Buyer's Order. Fees were jacked up, including dealer installed options - 39.95, Taxes were added twice. etc. I contacted my attorney and submitted a complaint with the State's Attorney Office upon reviewing the paperwork. They had me sign electronically and showed me a different document than the one I was asked to read before signing. My advice - Read and reread everything. Ask for copies of each document you sign. Inspect the documents before they are placed in an envelope. Do not trust anyone. More

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Quick, easy and HAPPY! I decided to try a lease for the first time. Iris Rico explained everything perfectly and put my worries at ease. She made the process quick and painl I decided to try a lease for the first time. Iris Rico explained everything perfectly and put my worries at ease. She made the process quick and painless. Ali in finance was very friendly and made me feel like he cared. I left extremely happy with my car and my experience. More

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Top Notch Dealership I recently purchased a 2010 Prius from Orland Toyota with the help of Al Krajewski and Ali Zayyad. Al was available for my many phone calls answeri I recently purchased a 2010 Prius from Orland Toyota with the help of Al Krajewski and Ali Zayyad. Al was available for my many phone calls answering questions regarding this car with patience and professionalism. He was knowledgeable about every aspect of the car including its history. When I arrived at the dealership, he was waiting for me and had the car ready to go for a test drive. Everything he told me about the car was true. It was a perfect fit for me. Ali walked me through all the contracts with ease, explaining everything along the way. He knew every aspect of contracts, financing and additional bumper-to-bumper coverage --- which made thing go smoothly and quickly. I live on the northside of the city and the dealership is on the southside. I will definitely make this trip again if I should need another car, and recommend them to all my friends. More

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Best Toyota dealership on south side Time before, during, and after the sale to answer all questions. Fair appraisal for 7 year old Prius with 93,000 miles. My wife and I have purchased 3 Time before, during, and after the sale to answer all questions. Fair appraisal for 7 year old Prius with 93,000 miles. My wife and I have purchased 3 previous cars prior to this 2016 Toyota Rav 4 Hybrid from Al Krajewski. The service department, working with Tony and Jim, assure routine and warranty maintenance is done right the first time. More

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2012 Kia Sedona My husband and I drove 2 1/2 hours from Milwaukee to purchase our 2012 Kia Sedona. We had a pleasant and seamless experience. John was friendly and pr My husband and I drove 2 1/2 hours from Milwaukee to purchase our 2012 Kia Sedona. We had a pleasant and seamless experience. John was friendly and professional. We feel that we got a more than fair deal on our minivan. Thank you for the great experience! More

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