Alicia Knight | Page 7

Maintenance routine checkup was done poorly Checkup maintenance routine checklist was all checked off as though everything on my car was done and completed. The windshield wiper fluid was not fi Checkup maintenance routine checklist was all checked off as though everything on my car was done and completed. The windshield wiper fluid was not filled up,it was completely empty. I noticed this the following day after service was done. I tried to use wiper fluid to clean windshield and no fluid came out so this got me to thinking what else on the checklist that was marked off and not done properly.. In my option manager should always double check the service guys work. More

by jboquet75 Verified Customer Verified Customer

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service was handled well and professional they made sure everything was taking care of in all area of service and time. All questions answered if needed, service well taking care of. they made sure everything was taking care of in all area of service and time. All questions answered if needed, service well taking care of. More

by Bruce Verified Customer Verified Customer

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It should be this easy. I couldn't ask for a better day than going to a dealer, asking for a particular model and color of truck and it be right there on the car carrier. Our I couldn't ask for a better day than going to a dealer, asking for a particular model and color of truck and it be right there on the car carrier. Our sales representative was top of the line making sure that we got the best deal possible. More

by gaylebilliot58 Verified Customer Verified Customer

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Very pleased! Very pleased with the whole experience. Staff was very accommodating and helpful. Staff worked hard for us and we were able to get exactly what we w Very pleased with the whole experience. Staff was very accommodating and helpful. Staff worked hard for us and we were able to get exactly what we wanted. More

by bryan54 Verified Customer Verified Customer

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Polo Carter is the only reason I’ll go back. I gave 3 stars because of past experiences.the only reason I’ll go back is to deal with Polo Carter.You need more salesmen like him. I gave 3 stars because of past experiences.the only reason I’ll go back is to deal with Polo Carter.You need more salesmen like him. More

by cj_dupre Verified Customer Verified Customer

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Great experience Had a great experience, didn’t feel pressured, team was willing to work with us on a great deal . Even met owner and was a friendly person , don’t get Had a great experience, didn’t feel pressured, team was willing to work with us on a great deal . Even met owner and was a friendly person , don’t get that kinda service anywhere else More

by tee_baby29 Verified Customer Verified Customer

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Very professional, attention to detail, thanks Alicia! I called ahead of time to tell Miss Alicia which vehicles I was interested in! And she had it ready! And she did not hesitate to show me other vehicle I called ahead of time to tell Miss Alicia which vehicles I was interested in! And she had it ready! And she did not hesitate to show me other vehicles in its class! And everything I told her I needed she made it happen with no complaints! Thanks Alicia More

by Donnie Williams Verified Customer Verified Customer

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Awesome! The day I picked up my new vehicle my sales consultant was not available. Alicia Knight was the person that took her time to explain all the new bells The day I picked up my new vehicle my sales consultant was not available. Alicia Knight was the person that took her time to explain all the new bells and whistles on my new Highlander. Alicia was very nice, helpful, and explained everything in terms I could understand. Especially, a 72 year old Granny that is not familiar to all the new gadgets cars have now. Thank you Alicia! If she took her time with me and she was not my sales consultant, I feel sure she would give you a good deal if you are in the market for one.Thanks again Alicia for helping me. More

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Excellent Service Went above and beyond making sure that I was happy with my purchase. Highly recommend there parts and service department as they have met all my needs Went above and beyond making sure that I was happy with my purchase. Highly recommend there parts and service department as they have met all my needs. Parts department was very helpful in finding the accessories I needed. More

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A blessing Very nice and understanding and helpful.Definitely will be back when need of another truck. Couldn’t ask for a better sales person to get me into a ni Very nice and understanding and helpful.Definitely will be back when need of another truck. Couldn’t ask for a better sales person to get me into a nice vehicle. More

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