Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
290 Reviews
4.7

290 Reviews

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290 Reviews of Alissa Fox

December 11, 2025

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Employee Rating

Thanks for the maintenance service for my car. You were prompt, professional and provided me with answers to my questions. I was able to do some work while waiting for the service to be complete More

by RUTHBF
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Conicelli Toyota of Springfield responded

Thank you for maintaining your vehicle's performance at our Toyota dealership's service center. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 09, 2025

Dealership Rating
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Wonderful service very prompt and helpful been there for years thank you for such great service More

by BOBANDFRAN176
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Conicelli Toyota of Springfield responded

We appreciate your service center business and look forward to assisting you in the future. Paula d., Customer Relations

December 08, 2025

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Employee Rating

I’ve commented on this before, service on my car was fine. My only comment is that the service representative who check you in do not pay attention to customers. When you drop your car off you have to w More

by n90
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Recommend Dealer
Yes
Dec 08, 2025

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our Service center. I shared this with our service manager and I know he would like to assist you and discuss the issues. If you could call me with your name and phone #, I will pass it on so that you can receive a return call. Paula DiGiacomo, Customer Relations 610-234-2200

November 27, 2025

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Quietly doing the job. L l l l l l l l l l l More

by CCHIEN1688
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Recommend Dealer
Yes
Nov 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

November 13, 2025

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Employee Rating

Frank was very informative with my brakes. very good service. It was done quickly. Bill was very very quick, giving me rides to & from. Bill is an excellent dfiver More

by JHONYAK
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Recommend Dealer
Yes
Nov 18, 2025

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota dealership. We appreciate your business. Paula d., Customer Relations

November 09, 2025

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Employee Rating

I was able to get an appointment promptly, and the service was quick and through and courteous. More

by 1bibliotech
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our Toyota service center. We appreciate the five star rating and your business. Paula d., Customer Relations

November 05, 2025

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Employee Rating

No fluid refill (windshield fluid) Breaks look tampered with not like took it there for service More

by DUMBUYASEANKU
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Recommend Dealer
Yes
Nov 05, 2025

Conicelli Toyota of Springfield responded

I am sorry to read about your recent service visit to our dealership. I sent your concerns to our service manager asking him to look into this and assist you. We appreciate your business. Paula d., Customer Relations

October 17, 2025

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Service writer was nice, overall service was average, but slow. I’ll use them again More

by IMPORTEDAUTO
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Recommend Dealer
Yes
Oct 22, 2025

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our Toyota service center. Sorry to hear things were moving slow. Hoping your next appointment will meet your expectations. Paula d., Customer Relations

October 10, 2025

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Employee Rating

They were great. Fluxed all fluids and replaced them. They keep me informed of the pricr More

by rkalbs
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Recommend Dealer
Yes
Oct 13, 2025

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership. We appreciate your business. Paula d., Customer Relations

October 05, 2025

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Employee Rating

Everyone is very friendly, professional, and true to their word. I am always pleased with the workmanship and timely turnaround when I take my car to this dealership in Springfield. More

by loudevlieger
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing to service your vehicle with our Toyota dealership. We appreciate this great review. Paula d., Customer Relations

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