Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
253 Reviews
4.7

253 Reviews

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253 Reviews of Alissa Fox

June 09, 2025

Dealership Rating
Employee Rating

Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

by edlacroce
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2025

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Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate the recommendations too! Paula d., Customer Relations

May 23, 2025

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Alicia was great! She explained everything and gave me my Senior Discount. Very Personable! Bill Randolph worked with me, too! More

by JEANNEHORNBACH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 15, 2025

Dealership Rating
Employee Rating

Last visit was trouble free emissions test and service done with dispatch and shuttle service. Thank you More

by gragraves
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

May 10, 2025

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Employee Rating

Excellent service: excellent technicians and staff. I was kept updated on timing and cost, and here's my 15-year-old car approaching 100,000 miles and still running beautifully. More

by sforres1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 12, 2025

Conicelli Toyota of Springfield responded

We appreciate this great review and positive feedback. Thank you for your continued business! Paula d., Customer Relations

May 04, 2025

Dealership Rating
Employee Rating

Service was performed quickly and in a timely manner. They even completed a recall I wasn’t aware of. More

by Bill Haney
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Conicelli Toyota of Springfield responded

Thanks so much for this five star review. We appreciate the positive feedback! Paula d., Customer Relations

May 01, 2025

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Employee Rating

This particular visit i received poor customer service regarding my PA inspection/emissions. I feel like they lied about the state regulations with emission exemptions and when i looked it up on the PA de More

by jerim
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 01, 2025

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent visit to our service center did not meet your expectations. I shared your concerns with our service manager, Jack DePre, and asked him to review this and find out what took place. If you don't hear back, please let me know. Paula d., Customer Relations 610-234-2200 x 1213

April 28, 2025

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Employee Rating

They are professional and friendly . And they are willing to answer all your questions that you may have. More

by lindamiller1952m
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Recommend Dealer
Yes

Other Employees Tagged: Rich Vetter

Apr 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 24, 2025

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Employee Rating

normally i have a pretty good experience. It was probably just busy this Monday. I was told my service would take an hour however it was a little over 2 hours. Not a huge problem, but it w More

by DISTEFANOL
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Recommend Dealer
Yes

April 14, 2025

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Employee Rating

Awesome customer service. Great deals. Beautiful showroom. Durable vehicles. Awesome salesman. Attend to your needs. More

by HJKOFFAJR
Recommend Dealer
Yes
Apr 15, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

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