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Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
273 Reviews
4.7

273 Reviews

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273 Reviews of Alissa Fox

August 01, 2025

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Employee Rating

Professionalism since the moment you drive into the service lot. Cashiers very friendly when greeted. More

by nupprdrby3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

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July 31, 2025

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Good communication throughout the service. My car was ready on time and folks were courteous. More

by SOUTHERN1138
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

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Jul 31, 2025

Conicelli Toyota of Springfield responded

Thanks for this five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

July 30, 2025

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Service department is great. Always pleasant. Never feel pressured and always eager to help the customer. More

by drivingfool618
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Recommend Dealer
Yes
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Jul 31, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

July 26, 2025

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Employee Rating

Always friendly and prompt service the repair cost is explained and reasonable I love the extended contract for service on oil changes tire rotation etc.. More

by snow535719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Brian Coffin

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Jul 30, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

July 24, 2025

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Employee Rating

The representative hung up on me while I was complaining about car. Won’t deal with her again More

by CDOYLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

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Jul 25, 2025

Conicelli Toyota of Springfield responded

Sorry to read this review regarding an unpleasant experience you recently had with our service center. I shared your concerns w/ our service manager and asked him to look into what took place. I am sure someone will be reaching out to you. Paula d. Customer Relations

July 11, 2025

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Employee Rating

Alissa ALWAYS friendly, helpful and respectful! ! She goes above and beyond. Conicelli is lucky to have her. thank you More

by tlong105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Conicelli Toyota of Springfield responded

Thanks for the 5-star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

July 11, 2025

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Employee Rating

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Jul 11, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 11, 2025

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Employee Rating

Very nice Service Dept. and the Dealership is awesome if you are waiting for your car to be done. More

by DVOGEL4
Recommend Dealer
Yes
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Jul 14, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the kind words and your business. Paula d., Customer Relations

July 07, 2025

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Always prompt, professional service. Car is ready when expected, staff is friendly and courteous. Highly recommend More

by ROEROE04
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Recommend Dealer
Yes
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Jul 07, 2025

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our Toyota service center. We appreciate the five star review. Paula d., Customer Relations

July 02, 2025

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Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

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