Alissa Fox | Page 31
Service Advisor
Conicelli Toyota of Springfield
860 Baltimore Pike
Springfield, PA 19064
306 Reviews
Write a Review306 Reviews of Alissa Fox
October 22, 2022
I feel that I was lied too. Service Dept. Asst. Mgr. Made service promises that were not kept. I am a senior citizen and asked to have the air in my tires checked. After servic Service Dept. Asst. Mgr. Made service promises that were not kept. I am a senior citizen and asked to have the air in my tires checked. After service, tires still showed lb ower pressure in 3 out of 4 tires. Vehicle rubber mats that I had removed due to water leakage in /on front floor were never put back in as promised.Driver side mat is required to be put in and hooked on floor was not done yet even it is required to pass inspection. Vehicle still passed inspection. I was told water leak problems were fixed but floor was still somewhat wet and wet towels and rags were still on the floor over the reported wet spots. How can I be sure anything that was suppose to be done and or replaced was done. I feel I was lied to by service assist mgr and service dept did not do their job! Oh, I had made a couple of lists of things that the vehicle was brought in to be fixed or serviced. They were laying on the wet passenger side floor wet and partially unreadable!!This dealerships service dept. has lost me as a customer. Who needs to buy a vehicle and deal with lies and work not being as suppose to be done! More
August 19, 2022
Joel Morales He is the best sales there I like him so much he is very Professional great attitude trusted Pearson best of the best also Dave with the financing office he is great and explain every thing much he is very Professional great attitude trusted Pearson best of the best also Dave with the financing office he is great and explain every thing the way it should be Also the mangier he is very good friendly and caring and trying to help as much as he can work out with u trusted no games he can make clear deal with u straight forward o recommend the store to all my friends and family and neighbors. Thanks for all ur help team really appreciate it More
Other Employees Tagged: Joel Morales, Michael Hammond Sr., Donna Conicelli , Dominic Conicelli, Kevin Gonzalez, Paul Leahy, Manger
May 12, 2022
Polite, professional, friendly, most important have a wide knowledge about toyota cars. Whenever I have a question about my car he never fails to call me back and I’m satisfied with his answer. Keep up wide knowledge about toyota cars. Whenever I have a question about my car he never fails to call me back and I’m satisfied with his answer. Keep up the good work! More
Other Employees Tagged: Joel Morales
April 29, 2022
Great customer service in the service department! The whole conicelli staff was friendly and accommodating. The whole conicelli staff was friendly and accommodating. More
Other Employees Tagged: Joel Morales
April 22, 2022
From Customer Service to Sales and to Service Dept. people are all very kind and helpful. Great experienced over all people are all very kind and helpful. Great experienced over all More
Other Employees Tagged: Joel Morales, Christina Randall , Shawn Heffron
March 15, 2022
It seemed that buying a new car was the better decision of why I had to take my car in. So I bought a new car. Thanks to infinity plus again, Heather Mae. This is my fourth time and third Connicelli dealer of why I had to take my car in. So I bought a new car. Thanks to infinity plus again, Heather Mae. This is my fourth time and third Connicelli dealership where I walked out with another reliable Corolla for the best price. More
Other Employees Tagged: Jack DePre , Heather Mae Frank, Shawn Heffron

