Alix Webb | Page 2

Surprisingly great experience at Stafford Hyundai. From the greeting to getting the car back sooner than promised. Even with the waiting area being renovated - across the street is a very friendly Sta From the greeting to getting the car back sooner than promised. Even with the waiting area being renovated - across the street is a very friendly Starbucks! More

by TheFishstick Verified Customer Verified Customer

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.I was very happy with the service. I will come back again to have more work done. again to have more work done. More

by dave@luvison.com Verified Customer Verified Customer

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I’ve been going to this dealership for a long time and really appreciate their consistently great work and customer service. Josh Durdaller is exceptional in every way. He’s thorough, friendly, and is alw really appreciate their consistently great work and customer service. Josh Durdaller is exceptional in every way. He’s thorough, friendly, and is always able to answer any questions. I also appreciate Alix Webb stepping in during my last appointment to help me out when Josh was unavailable at one point. She’s always someone who’s consistently excellent to work with. Although they’re going through a major renovation, they’ve figured out a way to make dealing with them quite easy. More

by colland12 Verified Customer Verified Customer

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Awesome service! Availability and professionalism. Alix and the team have been doing a great job for years! Availability and professionalism. Alix and the team have been doing a great job for years! More

by FIGUEROA1001 Verified Customer Verified Customer

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The worst communication ever. If my car wasn’t under warranty still, there is a zero percent chance I would bring my car here still. I have never received a call to update regardi If my car wasn’t under warranty still, there is a zero percent chance I would bring my car here still. I have never received a call to update regarding the status of work, only getting answers when I’ve called multiple times. This past week, after I called twice, our car was ready.. great! Then my husband goes to pick it up, they can’t find it, then they are telling us it’s still not done. We picked up the car, but what a headache and what absolutely poor customer service. More

by Alice L Verified Customer Verified Customer

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Can’t trust service tech to ensure work and lost a part from my vehicle. from my vehicle. More

by ronlthompson01 Verified Customer Verified Customer

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Outstanding communication in terms of response time and transparency allowing the customer to have confidence and trust in their work. transparency allowing the customer to have confidence and trust in their work. More

by DELL0540 Verified Customer Verified Customer

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They forgot to change power steering fluid and forgot to check tire pressure, 3 of our 4 tires needed air and I had to pull the car back in to get it completed properly. Took us an additional 45 minutes aft check tire pressure, 3 of our 4 tires needed air and I had to pull the car back in to get it completed properly. Took us an additional 45 minutes after paying for the car and then was told to wait and have the power steering fluid changed after the first of the year. More

by REED777 Verified Customer Verified Customer

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Good service. The staff was friendly and helpful. They answered all of our questions. Wait time was reasonable. The staff was friendly and helpful. They answered all of our questions. Wait time was reasonable. More

by brhawco Verified Customer Verified Customer

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My car had an emergency issue. They fit me in and took care of it. They fit me in and took care of it. More

by RAZAN.FAYEZ Verified Customer Verified Customer

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