Always friendly staff, quick on and out for someone who's
have limited time Reliable and convenient
have limited time Reliable and convenient
More
by qsj408
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 17, 2026 -
Corwin Ford of Tri-Cities responded
It’s great to hear our team gave you friendly, efficient service for your Ford F-150. Allan will be pleased to know the experience felt reliable and convenient for your busy schedule. We look forward to helping you again.
Angela Hancock, Service Manager
Quick polite Everyone was great polite and fast service
Enjoy having great service at Corwin
Enjoy having great service at Corwin
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by LANNETTE_SAM
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 17, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for the five-star feedback. We’re glad our team provided efficient and courteous service on your Ford. Allan will be pleased to hear your comments.
Angela Hancock, Service Manager
Every time I come in I am treated with respect and also
they listen to me about what's going on with my Vehicle they explain everything really well
they listen to me about what's going on with my Vehicle they explain everything really well
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by JCCAMPBELL1329
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 13, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Angela Hancock, Service Manager
Great service.
Quick and easy and friendly staff Great quality work, and great products too
Quick and easy and friendly staff Great quality work, and great products too
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by DSJOHNSTONE
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 06, 2026 -
Corwin Ford of Tri-Cities responded
We’re glad Allan and our team delivered quick, straightforward service on your Ford Explorer with a welcoming approach. Thank you for highlighting the quality of our work and products, and we look forward to assisting you again in the future.
Angela Hancock, Service Manager
Allan Was helpful courteous explained all concerns that
the techinion had flagged And offered and explained all repairs and concerns Mentioned the front brake pads were going to need to be addressed at the
the techinion had flagged And offered and explained all repairs and concerns Mentioned the front brake pads were going to need to be addressed at the next oil change Very satisfied Thank you Allan
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by JIM.BOTT
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 03, 2026 -
Corwin Ford of Tri-Cities responded
It’s terrific to hear Allan walked you through each service detail and addressed every technician note. We’re pleased the front brake pad recommendation was provided ahead of your next oil change and that you left very satisfied. Thank you for trusting us with your Ford F-350.
Angela Hancock, Service Manager
Very helpful.
Very happy with their service. Answered my questions and gave me some advice on what I should do. I will be back when it is time for my next service
Very happy with their service. Answered my questions and gave me some advice on what I should do. I will be back when it is time for my next service
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by CINDY.FREDRIKSON
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Apr 03, 2026 -
Corwin Ford of Tri-Cities responded
We’re glad to hear our team provided helpful advice and answered all your questions about your Ford Escape. We look forward to your next visit and appreciate your continued trust in our service.
Angela Hancock, Service Manager
Quick and easy service.
It was very convenient for someone who is extremely busy! Thank you
It was very convenient for someone who is extremely busy! Thank you
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by AMAVELI.MARTINEZ12
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Mar 31, 2026 -
Corwin Ford of Tri-Cities responded
We’re glad our quick and easy service on your Ford Explorer was convenient for your busy schedule. Thank you for the 5-star review. We look forward to assisting you again.
Angela Hancock, Service Manager
Excellent customer service and pretty good service.
Well treatment. They handled checking my car diligently
Well treatment. They handled checking my car diligently
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by EHABMUHAMMED
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Cardenas
Mar 31, 2026 -
Corwin Ford of Tri-Cities responded
It’s wonderful to know our team’s attentive care and thorough inspection left you feeling well treated and confident in your Ford. We’re glad our customer service met your expectations. Thank you for the five-star review.
Angela Hancock, Service Manager
The staff did a good job of outlining the services to be
provided... They could pay a little more attention to those standing in wait at the service counter.
provided... They could pay a little more attention to those standing in wait at the service counter.
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by Jeff Hendler
Verified Customer
Verified Customer
Service Price Transparency
Great dealership, but they need to pay attention to the
finer details in service. Got an oil change yesterday and got home and noticed a few drops of oil in driveway, they didn’t spray the bolt/pan or the
finer details in service. Got an oil change yesterday and got home and noticed a few drops of oil in driveway, they didn’t spray the bolt/pan or the filter off of oil with brake kleen that spilled everywhere when changing it. Just was messy with oil residual everywhere dripping off filter and oil pan, because it wasn’t cleaned up properly, and had to wipe everything down myself. Usually they are pretty good about this stuff, and I understand that mistakes happen, but everything should be checked and rechecked, everytime and not rushed. Take 15 seconds to clean up the mess instead of making the consumer who’s paying you for it, clean it up.
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by EVAN.LIVSEY
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Corwin Ford of Tri-Cities responded
Evan, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Angela Hancock, Service Manager