Josue Alvarez
Josue Alvarez at Corwin Ford of Tri-Cities

Josue Alvarez

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Josue Alvarez

April 22, 2026

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Employee Rating

Staff are so hospitable and professional. Willing to answer all the concerns raised and ready to resolve any issues that could arise More

by BNYALESO
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

April 21, 2026

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Employee Rating

I was very impressed on how quickly they were able to do all the paperwork for the sale. I feel like there was no games played no back-and-forth. They were straight to the point and worked with me. The cus More

by SUSAN.JENKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Beaver

Apr 22, 2026

Corwin Ford of Tri-Cities responded

Our team is pleased to know the paperwork was handled efficiently and without any back-and-forth. We’re glad our customer service felt straightforward and hassle-free. Josue will be excited to learn his efforts made such a positive impact. Angela Hancock, Service Manager

April 20, 2026

Dealership Rating
Employee Rating

Reachable, proactive and friendly! The team is fast, very attentive and answer all my questions in a timely manner More

by aaliyah6249
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

Apr 20, 2026

Corwin Ford of Tri-Cities responded

We’re pleased to hear our team was reachable, proactive and friendly when servicing your Audi Q5. It’s great they provided fast, attentive support and addressed all your questions promptly. Thank you for the 5-star rating. Angela Hancock, Service Manager

April 19, 2026

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Employee Rating

Went in for routine oil change. They removed my air filter cover without unplugging the intake air temperature sensor and broke a wire. Now I have a check engine light that I cannot More

by cxtaylor808
Recommend Dealer
No

Other Employees Tagged: Josue Alvarez

April 19, 2026

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Employee Rating

Very helpful fast and friendly! And we would defiantly come back for service! The Service department was friendly! More

by susanwadlow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco

Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing how helpful, fast, and friendly our service team was. We’re glad your Ford Escape is running smoothly after its visit. We look forward to assisting you again. Angela Hancock, Service Manager

April 19, 2026

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Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 02, 2026

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Employee Rating

Friendly and professional staff. Staff worked hard to get me back on the road in a timely manner. More

by RICKYMICHELES
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

Apr 02, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear our team’s friendly, professional service got your F-250 back on the road quickly. Thanks for trusting us with your Ford service needs. We look forward to assisting you again. Angela Hancock, Service Manager

April 01, 2026

Dealership Rating
Employee Rating

Easy to book online. Everything on time and good communication while there Will use again More

by SSLKTURNER
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

Apr 01, 2026

Corwin Ford of Tri-Cities responded

Thank you for mentioning how simple online booking was and that we kept your appointment on schedule. Josue is pleased our communication met your needs during your visit. We look forward to helping with your Ford Explorer again. Angela Hancock, Service Manager

March 31, 2026

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Employee Rating

The staff did a good job of outlining the services to be provided... They could pay a little more attention to those standing in wait at the service counter. More

by Jeff Hendler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

March 26, 2026

Dealership Rating
Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

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