Allan Cardenas | Page 7

Prompt, professional service and expertise support. There were more issues with my car that needed attention and it was discovered that it was covered by my extended service plan. The parts were locate There were more issues with my car that needed attention and it was discovered that it was covered by my extended service plan. The parts were located and an appointment was scheduled, No fuss, no muss!! More

by MDALBECK Verified Customer Verified Customer

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Scheduled a routine service for my 2022 Explorer ST. Demetrio set up the appointment. Both on the phone and in person he was very courteous and professional. We also talked about getting new tires for t Demetrio set up the appointment. Both on the phone and in person he was very courteous and professional. We also talked about getting new tires for the Explorer. He was knowledgeable and helpful. The day of the service/tire purchase the entire crew was pleasant, and helpful. The service, tire mounting and alignment were all performed while I waited. The waiting area was comfortable and clean and the staff checked multiple times to see if we ( wife and I) were comfortable and needed anything. All in all a great experience. More

by TGREICH Verified Customer Verified Customer

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They were helpful and answered most of my questions and concerns but failed to give me an answer to a message I keep getting on my dashboard that I need to replace the battery in my key when it has been re concerns but failed to give me an answer to a message I keep getting on my dashboard that I need to replace the battery in my key when it has been replaced . I left and I am still getting the message. More

by JRMONREA Verified Customer Verified Customer

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They are always very helpful and quick to answer any questions that I may have. questions that I may have. More

by Baciliorequinto Verified Customer Verified Customer

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Kevin Carnejo was the person who helped me the most. Also gratitude for the woman answering the phone at 8:30am on 1/2/26 who helped change to later time of my appointment due to early morning icey road Also gratitude for the woman answering the phone at 8:30am on 1/2/26 who helped change to later time of my appointment due to early morning icey road conditions. I love them both. More

by priscillahone1949 Verified Customer Verified Customer

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The cover they put on leaks same as the first cover that was put on in 2023 Regards IV Rivers Inc. was put on in 2023 Regards IV Rivers Inc. More

by dalelemmons Verified Customer Verified Customer

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Professional Professional and communicated well the issues and repairs needed. Not thrilled about all of the surveys after the visit. issues and repairs needed. Not thrilled about all of the surveys after the visit. More

by WAYNE.CLAVER Verified Customer Verified Customer

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It was quality customer service Excellence and they took very good care of our vehicle needs and explained everything thoroughly very good care of our vehicle needs and explained everything thoroughly More

by MARLANDOJORDAN7 Verified Customer Verified Customer

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A a a a a a a a a a a a a a a More

by Ratmare8140 Verified Customer Verified Customer

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Overall ok. But car delivery was not according to plan and I was not told of the change Very annoying. But car delivery was not according to plan and I was not told of the change Very annoying. More

by 3RIVERSCATALYSIS Verified Customer Verified Customer

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