My wife and my experience with Lawton KIA was incredibly
uplifting. The finance department, management, and sales representative Waylan Hubbard especially were very precise in details about our 2024 KIA K5
uplifting. The finance department, management, and sales representative Waylan Hubbard especially were very precise in details about our 2024 KIA K5 Ex. They all were inspirational and informative about purchasing terms, agreements, as well as purchasing options and warranty benefits. My wife and I look forward to continuing business and receiving maintenance service with Lawton KIA. Thank you all again!
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by danielclarke20
Verified Customer
Verified Customer
Mar 23, 2024 -
danielclarke20 responded
Thank you Lawton KIA management, GM, finance department, and especially sales representative Waylan Hubbard for outstanding service while going above and beyond to capture customer satisfaction sought by my wife and I. We are overjoyed with our 2024 KIA K5 Ex premium package automobile. Thank all of you sincerely! We look forward to receiving further maintenance service and further business with Lawton KIA.
It was very prompt.
All of my needs were meet. Details were described to full and service was made convenient.
All of my needs were meet. Details were described to full and service was made convenient.
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by danielclarke20
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 22, 2024 -
Lawton Kia responded
Thanks for your feedback, danielclarke20! We're pleased to hear that our service was prompt and met all your needs. Providing convenient and detailed service is our priority. We appreciate your business!
Mar 22, 2024 -
danielclarke20 responded
Thank you Lawton KIA! My wife and I are extremely pleased with your service. We look forward to doing more business with all of you in the near future!
Mar 22, 2024 -
danielclarke20 responded
Thank you!
Great dealer and friendly staff.
I recommend you dearlship to all my friends who might be looking for a new car.
I recommend you dearlship to all my friends who might be looking for a new car.
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by Allen
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 18, 2024 -
Lawton Kia responded
Thank you, Allen! We're delighted to hear that you had a great experience with our dealership and found our staff friendly. Your recommendation means a lot to us, and we appreciate you spreading the word to your friends. If you or your friends have any questions or need assistance, feel free to reach out to us anytime.
Allan was the most respectful and sweetest person.
He was very thorough with me about my vehicle which is very much appreciated.
He was very thorough with me about my vehicle which is very much appreciated.
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by takaradenise
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 18, 2024 -
Lawton Kia responded
Thank you, takaradenise! We're delighted to hear that Allan provided you with respectful and thorough service. We strive to ensure that our customers feel well-informed and supported throughout their vehicle experience. We appreciate your feedback, and if you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Nice waiting room.
Friendly service Was able to use spring service coupon with no trouble
Friendly service Was able to use spring service coupon with no trouble
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by ajhead
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 12, 2024 -
Lawton Kia responded
Thanks for your feedback, AJ! We're glad you enjoyed our waiting room and experienced friendly service. It's great to hear that you were able to use your spring service coupon without any issues. If you need anything else, don't hesitate to reach out.
Very attentive to my needs and very helpful Answered any
questions i had and didn't hesitate to find out if he didn't know .
questions i had and didn't hesitate to find out if he didn't know .
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by francheskamolina07
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 07, 2024 -
Lawton Kia responded
Thank you so much for your kind words! It was a pleasure assisting you, and I'm glad I could be of help. If you ever have any more questions or need assistance in the future, don't hesitate to reach out.
It was a fast and easy process.
They walked me through all of the steps for the service and answered all questions I had.
They walked me through all of the steps for the service and answered all questions I had.
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by colesass22
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 07, 2024 -
Lawton Kia responded
Thank you, colesass22! We're pleased to hear that you found the process fast and easy. We're always here to assist you with any questions or concerns you may have. If you need anything else, don't hesitate to reach out.
They were fast, efficient and professional.
That's really all I would ever ask and hope for in a service department. Thank you guys!!
That's really all I would ever ask and hope for in a service department. Thank you guys!!
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by ChenzoFamily
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Dacci
Mar 01, 2024 -
Lawton Kia responded
Thank you for your kind words, Chenzo family! We're delighted to hear that our service department met your expectations with speed, efficiency, and professionalism. Your satisfaction is our priority, and we appreciate your feedback!
Awful!
lied to. They tried to charged more than 4 times what it was supposed to be didn't do the one thing I ask for. and instead of trying to help I got to
lied to. They tried to charged more than 4 times what it was supposed to be didn't do the one thing I ask for. and instead of trying to help I got to just hear how I needed to trade my car in. I drive for a living to help others be able to live a better life so I try to help people and should not be treated badly for that. I got a Kia because they are suppose to be a good car and be able to go more miles. But my car has a motor that they know has a problem
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by Teades
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Allan Dacci
Mar 08, 2024 -
Lawton Kia responded
Thank you for taking the time to share your experience with us. We sincerely apologize if we fell short of meeting your expectations with the service provided and that discount on the repair did not meet your satisfaction. Your business is important to us, and we value your feedback. Please don't hesitate to reach out if there's anything else we can assist you with.
Pleasant dealership, clean and orderly.
Friendly staff. I feel very confident bringing my vehicle here.
Friendly staff. I feel very confident bringing my vehicle here.
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by holbrola
Verified Customer
Verified Customer
Service Price Transparency
Feb 29, 2024 -
Lawton Kia responded
Thank you for your positive feedback, holbrola! We're delighted to hear that you found our dealership pleasant, clean, and organized, and that our staff was friendly. Your confidence in us means a lot, and we're committed to providing excellent service for your vehicle needs. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future!
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