Allan Hempel
Allan Hempel at Jeff Haas Mazda

Allan Hempel

Service Advisor

Jeff Haas Mazda

11222 Katy Freeway
Houston, TX 77043

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Allan Hempel

November 09, 2025

Dealership Rating
Employee Rating

I've been going to Jeff Haas for over 11 years. They have always taken care of any issues we had and treated us well. More

by xfile992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Jeff Haas Mazda responded

Thank you for your review! We appreciate your loyalty to Jeff Haas Mazda over the past 11 years. It's great to hear that our team has consistently taken care of your needs and provided you with great service. We look forward to seeing you again on your next visit. Sincerely, The Jeff Haas Mazda Team

November 09, 2025

Dealership Rating
Employee Rating

This dealership takes advantage of people. I went in, simply for an oil change and was pressured into leaving with a new lease. My intention was to purchase the vehicle I have been leasing. Wh More

by amandals1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Page , Kenneth Paige

Nov 10, 2025

Jeff Haas Mazda responded

Thank you for sharing your experience with us, Amanda. We understand your concerns regarding the pressure you felt during your visit and the service recommendations for your vehicle. At Jeff Haas Mazda, we strive to provide a positive experience for our customers and appreciate your feedback, as it allows us to improve. We encourage you to reach out to our team to discuss your experience further. Your satisfaction is important to us, and we want to ensure that we meet your expectations in the future. Thank you for bringing this to our attention. Sincerely, The Jeff Haas Mazda Team

October 02, 2025

Dealership Rating
Employee Rating

The service department is extremely helpful and efficient. Everyone I have dealt with has provided excellent customer service. More

by hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Cline, Todd Troublefield , Tony

Oct 03, 2025

Jeff Haas Mazda responded

Thank you for your wonderful review, Hanna! We’re thrilled to hear that you found our service department helpful and efficient. At Jeff Haas Mazda, we strive to provide excellent customer service, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, The Jeff Haas Mazda Team

September 26, 2025

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I’ve bought 4 cars from Jeff Haas. They are the best. Great overall team ! More

by TXBLACKBELTSHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Cline, Todd Troublefield

Sep 26, 2025

Jeff Haas Mazda responded

Thank you for your wonderful review! We're thrilled to hear that you've chosen Jeff Haas Mazda for your car purchases multiple times. Our team is dedicated to providing the best service, and we're grateful for your continued trust in us. We look forward to seeing you again for your next vehicle! Sincerely, The Jeff Haas Mazda Team

September 26, 2025

Dealership Rating
Employee Rating

No other Mazda dealer can be at Jeff Haas Mazda. I have been going to Jeff Haas Mazda since 2001 and will continue to do so. More

by lstpierre7940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Jeff Haas Mazda responded

Thank you so much! We truly appreciate your loyalty to Jeff Haas Mazda since 2001. It's wonderful to hear that you have had great experiences with us. We look forward to serving you for many more years to come! Sincerely, The Jeff Haas Mazda Team

September 24, 2025

Dealership Rating
Employee Rating

Friendly staff and reliable,Web site is easy to navigate. Quick quotes on repairs needed with video. More

by Sasoper305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Cline, Todd Troublefield , Kayla Rhodes

Sep 25, 2025

Jeff Haas Mazda responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our friendly staff and found our website easy to navigate. At Jeff Haas Mazda, we strive to provide quick and reliable service, and we're glad you appreciated the video quotes on repairs. Safe driving! Sincerely, The Jeff Haas Mazda Team

July 19, 2025

Dealership Rating
Employee Rating

Ken has always been a great salesman and very helpful when we need anything. He is a great asset to the Jeff Hass Mazda sealership More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Page

April 23, 2024

Dealership Rating
Employee Rating

I just got back from your dealership where I was told that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were More

by jameshenahan
Service Communication
Recommend Dealer
No

September 02, 2022

Dealership Rating
Employee Rating

We've bought and serviced 7 cars at Jeff Haas Mazda since 1997. We can't imagine going anywhere else for a new car or servicing. More

by Jeffsh91925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Jeffsh91925 responded

Our favorite dealership

October 03, 2020

Dealership Rating
Employee Rating

This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi More

by willhou713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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